Job Description

Regular/Temporary

Temporary

Job Title

Food Services Assistant II

Job ID

72678

Location

Central Campus

Open Date

10/28/2025

Job Type

Casual

Close Date

11/03/2025

Employee Group

Interim

Favorite Job

Department

Hospitality Operations

Contract Duration

5.5 Months

Hours per Week

35

Posting Details

Schedule

Hours vary due to operational demands and can include evenings and weekends.

Education Level

High School Diploma or equivalent.

Career Level

2 years of previous supervisory experience in a similar environment.

Hourly Rate

$17.60 - $24.60

Job Summary

Responsible to ensure the smooth functioning of food services events and service area including overseeing food services employees and liaising with customers. Work is performed under general guidance.


Accountabilities

1. Provide friendly, timely and courteous service to customers.

2. Oversee casual staff and ensure high customer service standards are upheld. Escalate issues to manager.

3. Process routine cash registrar transactions based on departmental guidelines.

4. Place routine change orders into the system.

5. Update and maintain correspondence and files in accordance with established guidelines.


Qualifications

Education: High School Diploma or equivalent.

Experience: 2 years of previous supervisory experience in a similar environment.


Working Conditions

Work is conducted in a kitchen, office and/or serving facility with exposure to hot and cold temperatures. Required to stand for long periods of time. Required to wear non-slip, non-skid plain black work shoes as well as Hospitality Services uniform.


Exclusions

Not responsible for hiring or scheduling of employees.

Not responsible for placing orders with suppliers.

Not responsible for authorizing payroll or food costs

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the "Dish With One Spoon" wampum agreement.


The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.


The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Metis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.


As part of McMaster's commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.


Job applicants requiring accommodation to participate in the hiring process should contact:

Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or Faculty of Health Sciences HR Office at ext. 22207, or School of Graduate Studies at ext. 23679

to communicate accommodation needs.