Job Description

We are Looking for Technicians to cover the Hamilton, Niagara, London area to join our expanding team.

- Food Service Technician

About Advantage Restaurant Supply & Service: Founded in 2000, Advantage Restaurant Supply and Service 2013 attributes its rapid growth in the past decades to its dedication to service and value. In this short time, not only has Advantage attained the status as Niagara's largest kitchen equipment supplier, but we have also proven we can outclass larger competitors from across Ontario and beyond. Advantage has even cracked international markets, having completed projects in the U.S., the Caribbean, and the Middle East.

We are seeking a highly skilled and strategic individual to join our dynamic team who shares our values and is passionate about advancing our mission.

Job Summary:

The Food Service Technician is responsible for performing repairs and maintenance on refrigeration and gas food service equipment. This position requires a dedicated technician who is continually learning their craft, disciplined around record-keeping, and flexible with work hours.

As a member of the Service Team, you will support the Service and Parts department, serving a broad customer base in the Hamilton-Niagara and London areas, with occasional travel to other regions. This role ensures that our equipment is serviced in a timely and professional manner to meet the demands of our 24-hour service model.

Wage: $49.00-$54.00 per hour

Duties & Responsibilities

Perform repairs and maintenance on refrigeration, gas food service equipment, and food preparation devices as needed.

Diagnose mechanical and electrical issues, identifying parts for replacement or repair.

Conduct routine preventative maintenance to prevent downtime and ensure optimal equipment performance.

Respond promptly to emergency service requests, resolving issues efficiently to minimize disruption.

Maintain accurate records of service calls, work performed, and parts used via the company's computerized system.

Update service logs, inventory records, and track customer equipment history for future services.

Manage inventory and ensure necessary parts are available for timely repairs, coordinating with the Service and Parts department as needed.

Communicate clearly and professionally with customers and team members regarding timelines, pricing, and repair status.

Troubleshoot and resolve complex equipment issues using diagnostic tools and technical expertise.

Work in diverse conditions, including heights and confined spaces.

Adhere to company safety regulations and service standards.

Skills/Qualifications

G2 TSSA license

(required).

313A Refrigeration Mechanic certification.

(required)

Valid G Class driver's license with a clean record.

(required)

Fall arrest/ladder training, WHMIS training (Can be provided).

Basic criminal record check

(required)

.

Servicing and repair of coffee and espresso machines is an asset

First Aid training is an asset.

Strong analytical skills with a keen attention to detail, ensuring thorough and accurate work.

Excellent verbal, written, and interpersonal communication skills.

Customer-friendly attitude.

Proficient in using electronic devices.

Excellent time management and prioritization skills with multitasking ability.

Sound decision-making abilities.

Strong work ethic, reliability, and a commitment to professional integrity.

Location: Hamilton, Niagara, or London ON

Reports Directly To:

Director of Parts and Service

Over time and after hours pay

Job Type: Full-time

Pay: $43.00-$45.00 per hour

Additional pay:

Overtime pay
Benefits:

Dental care Profit sharing RRSP match Vision care
Flexible language requirement:

French not required
Schedule:

Monday to Friday On call Overtime
Work Location: On the road

Application deadline: 2025-07-21