------------- Secondary (high) school graduation certificate
Work site environment
------------------------- Noisy
Work setting
---------------- On-site customer service
Restaurant
Urban area
Tasks
--------- Supervise and co-ordinate activities of staff who prepare and portion food
Train staff in job duties, sanitation and safety procedures
Hire food service staff
Ensure that food and service meet quality control standards
Address customers' complaints or concerns
Maintain records of stock, repairs, sales and wastage
Prepare food order summaries for chef
Establish work schedules
Supervision
--------------- 11-15 people
Cook (general)
Food and beverage servers
Food service counter attendants and food preparers
Kitchen and food service helpers
Staff in various areas of responsibility