Job Description

Join the City of Medicine Hat as a Food Service Supervisor - Back of House
Permanent, Full time, On Site
Join the City of Medicine Hat as a Food Service Supervisor - Back of House, where your culinary expertise, leadership skills, and passion for excellence will help shape unforgettable guest experiences. From concerts to community events, you'll be the operational force that ensures smooth kitchen coordination and quality service at Co-op Place. This is your opportunity to take on a dynamic role that blends food production, inventory management, and team supervision, all within an organization that values community spirit and top-tier service.
Your key responsibilities

• Supervise, schedule, and train back-of-house staff including cooks and dishwashers during events.
• Ensure high standards of food preparation, presentation, and sanitation across all kitchen operations.
• Manage food production and prep to support premium suites, concessions, and catering services.
• Collaborate with the Hospitality Manager to evaluate menu items, portion control, and food costs.
• Assist with purchasing, receiving, inventory tracking, and ensuring proper food storage.
• Maintain cleanliness, organization, and health/safety compliance within kitchen facilities.
• Support new hire onboarding and staff performance development.

What you bring

• A hands-on leadership approach and a calm, professional demeanor under pressure.
• Strong knowledge of kitchen operations, food safety regulations, and inventory systems.
• Effective communication and organizational skills to manage teams and workflows.
• A collaborative mindset and willingness to support various events and shifts, including evenings and weekends.
• Commitment to providing exceptional service in every aspect of food and beverage delivery.

Qualifications

• Completion of a two (2) year diploma or certificate in Culinary Arts, Hospitality, or a related field.
• Minimum three years of supervisory or leadership experience in a fast-paced, high-volume commercial kitchen or hospitality setting.
• Food Safe certification and experience with catering or event-based service models.
• Equivalent combinations of education and experience may be considered.

Why join us?

• Make a difference: Contribute to the growth and development of our employees, fostering a culture of continuous learning and professional advancement.
• Collaborative environment: Work alongside passionate professionals dedicated to achieving excellence and driving positive change within the organization.
• Career growth opportunities: Access to ongoing training, development programs and advancement opportunities to support your professional growth and career aspirations.
• Competitive benefits package: Enjoy a comprehensive benefits package including competitive base salary, health, dental, retirement plans and more.
• Competitive rate of pay: Starting at $52,082.00 per year

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This position has been identified as Safety Sensitive and requires the completion of a satisfactory pre-employment drug screen.