Job Description

Overview

We are seeking a dedicated and experienced Food Service Supervisor to join our team. This role is essential in ensuring the smooth operation of our food service department, providing exceptional customer service, and maintaining high standards of food safety and quality. The ideal candidate will possess strong leadership skills and a passion for the food industry, with experience in both restaurant management and team supervision.

Duties

Oversee daily food service operations, ensuring compliance with health and safety regulations. Manage food preparation and cooking processes to maintain quality standards. Supervise and train staff in food handling, customer service, and operational procedures. Utilize POS systems, including Micros POS, for efficient cash handling and order processing. Conduct interviews and assist in hiring new team members to build a strong workforce. Foster a positive work environment through effective team management and leadership. Address customer inquiries and concerns promptly to ensure satisfaction. Maintain inventory levels and assist with ordering supplies as needed. Implement food safety protocols to ensure compliance with industry standards.

Qualifications

Proven experience in food service or restaurant management, with a strong understanding of kitchen operations. Previous supervisory experience is required, showcasing leadership abilities in a fast-paced environment. Knowledge of food preparation techniques, cooking methods, and food safety regulations. Excellent customer service skills with the ability to handle difficult situations professionally. Familiarity with cash handling procedures and POS systems, particularly Micros POS. Strong communication skills to effectively lead a diverse team. Experience in hospitality settings such as hotels or cafes is preferred; barista experience is a plus. Ability to work flexible hours, including evenings and weekends as needed. Join us in delivering outstanding culinary experiences while leading a passionate team dedicated to excellence in the food service industry.
Job Types: Full-time, Permanent

Pay: $15.00-$16.00 per hour

Expected hours: 30 - 35 per week

Benefits:

On-site parking
Ability to commute/relocate:

Fort Saskatchewan, AB: reliably commute or plan to relocate before starting work (preferred)
Experience:

Food handling: 1 year (preferred)
Language:

English (preferred)
Work Location: In person