Job Description

About Us:

We're a bustling Tim Hortons location passionate about serving our community with delicious coffee, baked goods, and exceptional service. We pride ourselves on creating a positive and energetic work environment where teamwork and growth are valued. If you're a motivated leader with a passion for the Tim Hortons brand, we want to hear from you!

Job Summary:

As a Tim Hortons Supervisor, you'll play a vital role in ensuring our team delivers outstanding customer experiences and maintains efficient operations. You'll lead by example, fostering a positive atmosphere and supporting team members to achieve their best.

Hours of shifts would be

: 6-2, 7-4, 8-5, 12-8, 2-11pm

Responsibilities:

Team Leadership:

Supervise and motivate team members, providing guidance and support. Assist in training new employees and providing ongoing coaching. Delegate tasks effectively and ensure smooth workflow. Address team member concerns and resolve conflicts professionally. Maintain a positive and respectful work environment.

Operational Excellence:

Ensure adherence to Tim Hortons standards for quality, service, and cleanliness. Manage food costs by helping to minimize waste. Monitor and maintain equipment functionality. Handle cash transactions and maintain accurate records. Conduct refunds when required Ensure all health and safety guidelines are being followed.

Customer Service:

Provide exceptional customer service and resolve customer issues promptly. Ensure consistent and efficient service during peak hours. Help ensure all Drive Thru Time targets are met. Maintain a welcoming and friendly atmosphere.

Administrative Duties:

Complete daily and weekly logs as required. Assist the store manager with other tasks as needed.

Qualifications:

Previous supervisory or leadership experience (preferably in a fast-paced food service environment). Strong communication and interpersonal skills. Excellent customer service skills. Ability to work effectively in a team environment. Ability to multitask and prioritize tasks. Basic computer skills. Flexibility to work various shifts, including mornings, evenings, weekends, and holidays. A passion for the Tim Hortons brand. Food handlers certification (or willingness to obtain). Tim Hortons experience is considered an asset.

Benefits:

A fun and supportive team environment. Flexible scheduling. Opportunities for growth and advancement. Employee discounts. Comprehensive Training. Free uniforms and parking. Affordable Health & Dental Benefits (Over 20 hrs/week). Incentive and recognition programs.
THIS RESTAURANT IS NOT ON A BUS ROUTE- OWN TRANSPORTATION IS REQUIRED

Job Types: Full-time, Part-time

Pay: $16.50-$17.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Disability insurance Discounted or free food Extended health care Flexible schedule Life insurance On-site parking Store discount Vision care
Language:

English (preferred)
Work Location: In person