Job Description

Job Summary

We are seeking a

dedicated and organized Front-of-House Expediter (Expo)

to join our team. The ideal candidate will coordinate communication between the kitchen and front-of-house, ensuring accurate, timely delivery of food and maintaining high standards of quality and guest satisfaction. This role is essential in keeping service running smoothly during high-volume breakfast rushes. Experience in food service or restaurant operations is an asset.

Duties

Coordinate between kitchen staff and servers to ensure orders are prepared accurately and sent out promptly Monitor food preparation and plating for accuracy, quality, and presentation Prioritize and manage multiple orders during busy periods Communicate clearly with BOH and FOH to address missing or incorrect items Assemble plates at the pass and ensure complete, correct orders before they leave the kitchen Bag and prepare takeout orders accurately Keep the pass area clean, stocked, and organized Assist with food running as needed Maintain food safety and sanitation standards at the pass Support POS order flow and ticket organization (experience with POS systems is an asset) Provide professional communication when interacting with staff and guests Punch in & pack takeout/delivery orders Pickup phone calls & take takeout orders. Be able to memorize menu and garnishing cheat sheet.

Requirements

Previous experience in food service or restaurant operations preferred Strong communication skills with the ability to work effectively with both FOH and BOH Excellent attention to detail -- accuracy is critical in this role Able to work efficiently in a fast-paced, high-volume environment Strong organizational and multitasking skills Understanding of food handling and basic food safety practices Experience with POS systems or ticket management is a plus Reliable, punctual team player with a positive attitude

Requirements

Must be available Saturdays, Sundays, and all stat holidays

Reliable attendance and punctuality are essential

Strong multitasking and organizational skills Comfortable in a fast-paced, high-volume environment Able to stay calm and focused under pressure High attention to detail -- accuracy matters Clear communication with FOH and BOH teams Experience in expo or fast-paced food service is an asset (training provided)

Must have a valid SIN to work in Canada

Physical Requirements

Standing/walking for the entire shift (4-8 hours) Able to lift 20-25 lbs Fast, efficient movement during peak hours

Uniform & Appearance

Black pants + black shoes Stacked uniform shirt (provided) Hair tied back; hair nets as required No long nails (food safety) No phones during shift

What We Offer

Daytime-only hours -- 7am-3pm, no evenings

Minimum wage + tip out Stable, consistent hours during the busy winter season Supportive FOH & BOH leadership Clear expectations and straightforward communication Opportunities to grow into Trainer or FOH Lead roles
This is not a serving position -- it is a coordination and accuracy role.

Summary

This position is ideal for individuals who thrive in a fast-paced environment and enjoy coordination, accuracy, and teamwork. As an Expo, you play a key role in ensuring smooth operations and exceptional guest experiences while growing your skills within a dynamic restaurant setting.

Job Type: Part-time

Pay: $17.60-$18.60 per hour

Expected hours: No less than 10 per week

Work Location: In person