Job Description

Company Overview

Market Fresh is Guelph's premier independent gourmet grocer focused on local producers and products. We have been in operation for over 20 years and pride ourselves on offering exceptional customer service and quality food. Our full-service grocery store includes a scratch bakery, butcher shop, deli, commercial kitchen, Gourmet to Go Cafe, full kitchen, garden centre and giftware area. Market Fresh is a celebration of fine food--making us a destination shopping experience for community members and visitors. Our MF in the Community program seeks to raise awareness and funding for local not-for-profit programs and charities aligned to our mission to buy local, be local, support local.

Position Summary

We're looking for a personable and dependable

Food Counter Server

to join our

Gourmet To Go

team. In this fast-paced, customer-facing role, you'll be responsible for serving hot meals, fresh sandwiches, and wraps prepared by our kitchen, crafting pizzas using our in-house oven, and preparing beverages -- including espresso-based drinks -- from our coffee bar. This is a great opportunity for someone who enjoys working with food, thrives in a collaborative environment, and takes pride in delivering excellent customer experiences.

Job Structure

This is a part-time hourly position. Work schedule includes weekends and holidays as required. Paid vacation accrual at 4%.

Responsibilities

Customer Engagement

Greet customers with a warm, welcoming attitude. Take and fulfill orders accurately while providing knowledgeable recommendations on menu items. Maintain a clean and inviting service counter and dining area.

Food Service & Preparation

Serve hot table meals, sandwiches, and wraps prepared by the kitchen team. Prepare and cook pizzas to order using the in-house pizza oven. Ensure all food items are presented professionally, portioned accurately, and served at proper temperatures.

Beverage Preparation

Operate the coffee and espresso bar, preparing a range of hot and cold beverages. Maintain the espresso machine and barista station to ensure quality and consistency.

Cleanliness & Food Safety

Follow all food safety, sanitation, and hygiene standards consistently. Keep prep and service areas clean, organized, and stocked throughout the shift.

Team Collaboration

Work closely with both front-of-house and kitchen staff to ensure smooth service flow. Communicate effectively with supervisors regarding customer feedback, inventory levels, or equipment issues.

Qualifications

Previous experience in a cafe, deli, or food service environment is preferred. Confidence operating an espresso machine and pizza oven (training provided). Strong interpersonal and communication skills. Ability to multitask and stay composed in a fast-paced environment. Attention to detail and a commitment to exceptional customer service. Flexible availability, including weekends and holidays.

Why Join Market Fresh?

Be part of a respected, community-focused local business. Enjoy a positive, supportive team atmosphere. Staff discounts on a wide selection of gourmet foods and groceries. Opportunities for training, growth, and advancement within the store.

Ready to join our Gourmet To Go team?

If you're passionate about food, coffee, and great customer service, we'd love to hear from you. Apply today and bring your energy to Market Fresh.

Job Type: Part-time

Pay: $17.20 per hour

Expected hours: 20 - 25 per week

Benefits:

Company events On-site parking Store discount
Experience:

Food Service: 1 year (required)
Work Location: In person