A Food & Beverage Supervisor is responsible for restaurant and banquet operations to deliver an excellent Guest and Client experience while training staff and working within budgeted guidelines.
What will I be doing?
As a Food & Beverage Supervisor, you are responsible for supervising restaurant and banquet operations to deliver an excellent guest and client experience. A Food & Beverage Supervisor will also be required to supervise, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise Restaurant and Banquet operations
Oversee, coordinate and Execute Events
Maintain exceptional levels of customer service
Recruit, supervise, train and develop the Restaurant and Banquet team
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines in relation to Food and Payroll
Drive sales to maximize budgeted revenue
Develop menus with other members of Food and Beverage team
Accountable for monthly Inventory
Evaluate guest satisfaction levels with a focus on continuous improvement
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Food & Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Management and/or supervisory Food and Beverage experience
Able to meet financial targets
Ability to comply with all Food and Beverage brand standards
Ability to work under pressure
Excellent grooming standards
Willingness to develop team members and self
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Degree/ Diploma in relevant area or at least 2 years of relevant experience
Passion for delivering exceptional levels of guest service
Open Availability to work weekends, evenings, days based on groups
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
On-site parking
Schedule:
Day shift
Evening shift
Holidays
Morning shift
Weekends as needed
Work Location: In person
Expected start date: 2025-07-10
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