Job Description

Job description

The positions top four priorities will be as follows:

1. Hiring A players, train team like A players, and compensate team like A players.

2. Ensure an excellent member service experience on a consistent basis.

3. Hold staff accountable for attitude and appearance on a daily basis

4. Hold Alley Rally\xe2\x80\x99s prior to each shift to properly prepare service for each shift

Responsibilities

1. Organize and coordinate operations to ensure maximum efficiency

2. Supervise and evaluate staff performance on a daily basis

3. Ensure supplies and equipment are adequate in quantity and quality

4. Handle member service complaints in a timely manner

5. Assist in pricing beverage products

6. Assume responsibility of budgeting and monitoring labor and expenses

7. Enforce adherence to regulations and quality standards established by the Chef

8. Review and prepare reports for senior management

9. Scheduling responsibilities

10. Liquor, Beer and wine ordering according to par levels established

Requirements

1. Proven experience as a service/hospitality manager

2. Hands-on experience in customer service or sales

3. Solid understanding of hospitality/service procedures and best practices

4. Proficient in IBS (EZ-Suites) and other relevant software

5. Excellent organizational and leadership skills

6. Outstanding communication (verbal and written) and interpersonal skills

7. Problem-solving aptitude

Compensation

Base salary based on experience

Performance bonus (10% of base salary)

Full health benefits

Paid time off

Desired starting date

May 1, 2022

Reports directly to:

General Manager

Job Type: Full-time

Salary: $50,000.00 - $55,000.00 per year

Benef

• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Professional development assistance

Schedule: Will be required to work holidays, nights and weekends.

Supplemental pay types:

• Bonus pay

Work Location: In person

Beachwalk Club