Job Description

:Position SummaryThe Banquet Supervisor ensures that policies and procedures are maintained while directing, evaluating, and coaching Banquet personnel for an optimal guest experience. The Banquet Captain is responsible for ensuring an outstanding experience for all guests of all banquets and special events. Attention to detail and a flair are key qualities of the successful candidate. The Banquet Captain is the primary point of contact for the client on the day of the event and motivates and leads the Banquet team by example. Above all else, must embrace and be aligned with Casino Nova Scotia\'s culture and philosophy of providing outstanding entertainment experiences.Job Duties

• Ensure all events such as weddings, corporate events, entertainment shows etc are executed as per client specifications and department standards
• Ensures team members are providing high quality guest service experience
• Provides leadership, direction and mentoring to banquet team members
• Supervises personnel to ensure policies are being maintained.
• Coordinates and conducts training for the banquet team members
• Maintains a clean and safe work environment
• As directed by the Banquets Manager coordinates the screening and selection of new hires; organizes and tracks training process
• Communicates effectively with employees, encourages, and fosters a teamwork environment.
• Ensures the integrity of the Casino including compliance with internal controls, health and safety and other statutory regulations
• Responsible for employee coaching and corrective action administration
• Ensures all functions meet the highest standards of service and are executed professionally and efficiently.
• Chooses to make everyday a great day
• Stays focused in order to be there
• Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day

Minimum Qualifications

• Post-secondary education in the hospitality field an asset.
• Must have at least 1 years front-of-house service and or bartending experience.
• Knowledge of POS experience required
• Current or past position as a food and beverage supervisor/ lead or Banquet supervisory experience an asset.
• Proven leadership abilities.
• Good judgement and decision-making abilities.
• Strong interpersonal and demonstrated customer service skills.
• Must be able to work alone or with a team.
• Proficient in MS Office including Excel an asses
• Out-going, creative, and a passion for \xe2\x80\x9cwowing\xe2\x80\x9d the customer.
• Must be able to work a flexible schedule.
• Must be able to balance competing tasks calmly and professionally.

About Us:GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming