Job Description

Food and Beverage Server

Title

Food and Beverage Server/ Beverage Cart Attendant

Reports To

Food and Beverage Manager

Summary

The Food and Beverage Server will be responsible for providing high-levels of customer service to all club patrons by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. The Food and Beverage Server will perform customer service duties in a friendly and professional manner at all times, and ensure that the members/ guests have an enjoyable dining experience.

Core Competencies

Accountability Communication Decision Making Organizational and Environmental Awareness Planning and Organizing Problem Solving Service Orientation Teamwork
Job Duties

Take food and beverage orders from customers and ensure execution. Maintain familiarity with the composition of all menu items Serve food and beverages in accordance with company standards, but above all in a professional, courteous manner. Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements. Clean and refill condiment sets for each table. Ensure storerooms are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment. Clean tables and ensure they are cleaned as soon as it is apparent that customers have finished their food or drink with an acceptable balance between speed, yet allowing customers to finish their meal without feeling rushed. Ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment. At all times to be aware of and practise good customer service, assisting the guest in any way which does not adversely affect other customers.
Job Types: Full-time, Part-time, Casual

Pay: $15.70-$24.57 per hour

Experience:

serving: 1 year (preferred) Bartending: 1 year (preferred)
Work Location: In person