Job Description

About Us

Sam McDadi Real Estate is one of the most recognized and respected real estate brokerages in the GTA, known for delivering world-class client service and exceptional results. We are looking for a dynamic and experienced administrator to support the Brokerage to help manage our Follow Up Boss leads, Sales support with these leads and providing office administration as needed.

Position Overview

You will play a key role in ensuring the seamless execution of delivering the key responsibilities noted below to support the brokerage. This role is ideal for a highly motivated, skilled, experienced, organized, detail-oriented individual with a real estate license (this is an asset) and at least five years of real estate experience.

Key Responsibilities

Manage Follow Up Boss (FUB) agent leads and sales support Work with Sam and our agent team/staff to designate leads as they come in Help train and develop agents to be proficient using Follow Up Boss to the full capacity. Be diligent to support agents with proper administration of Follow Up Boss leads, tasks and follow up in a very timely manner using the app and desktop Manage the overall efficiency of Follow Up Boss usage and make recommendations if needed to improve effectiveness. Audit Follow Up Boss platform regularly, track conversion rates and provide support to agents to enhance conversion rates and client management/communication. Help create tailored campaigns using Follow Up Boss database to help nurture specialized clients and groups. Working with our marketing team to generate leads through various platforms. Develop automation of the CRM system to optimize engagement with our database. Lead all integrations from external sources into FUB.

Office administration support

Provide administrative support to Sam, agents and office team Provide customer care client feedback support as required. Draft and review real estate documents, offers, and legal forms with a high degree of accuracy. Provide deals support as required. Provide customer service to a wide range of clientele (buyers and sellers) throughout the transaction process if required. Assist with marketing, sponsorship initiatives, and general brand support. Coordinate open houses for active listings. Provide support for internal and external communications to help Sam and the team on email correspondence with professionalism and efficiency. Maintain strict organization of files, schedules, and documentation.

Qualifications

5 to 10 years of combined experience in real estate and/or administration. Minimum 5 years' experience working with Follow up Boss management system to help agent leads and sales Proven ability to thrive in a fast-paced, high-performance setting. Stay calm and solution-focused under pressure in a fast-moving environment. Exercise sound judgment and critical thinking in problem-solving and client interactions as needed. Outstanding written and verbal communication skills. Exceptional organizational, time management, and multitasking abilities. Strong interpersonal skills with a client-focused mindset. Technologically savvy with proficiency in standard real estate tools and office software. Real estate license is an asset.

Why Join Us?

You will work directly with one of GTA's top real estate leaders, contribute to an exceptional client experience, and be part of a brand that is both inspiring and highly respected. This role offers meaningful work, a collaborative atmosphere, and the opportunity to make a significant impact.

Please apply through Indeed. For questions please email: hatem@mcdadi.com

Job Type: Full-time

Pay: $30.00 per hour

Application question(s):

How many years of experience do you have managing the Follow up Boss database? How many years of experience do you have in the real estate industry? How many years of experience do you have in real estate administration? Do you have a real estate license?
Work Location: In person