Reporting to the Leasing Team Lead, the Floating Leasing Consultant role provides leasing expertise to achieve sales and vacancy targets throughout an assigned portfolio of properties. Thriving in a fast-paced, entrepreneurial environment, and possessing strong sales and negotiation skills, they are eager to take on new sales challenges and work collaboratively with others to achieve success.
Sales & Leasing:
Achieves weekly/monthly sales and vacancy targets for an assigned portfolio of properties that may change over the needs of the business
With guidance from the Leasing Team Lead, coaches and develops assigned Leasing Consultants / team members
Identifies training and development opportunities for leasing team members, contributes to development plans in coordination with leasing team lead and assists the Leasing Team Lead in execution/delivery of the plans.
Diligently akes sales calls and emails, and follows up with qualified prospects, consistently overcoming objections, leading them through the sales process, and closing sales
Accurately completes all leasing administration tasks including updating leasing workflow for each prospect, processing applications, completing lease documents, and maintaining commission reports
Assists in maintaining Rent Ready reports for all assigned sites
Inspects vacant suites daily/weekly to ensure "Rent Ready" status is maintained
Maintains model suites ensuring all standards are consistently met
Participates in the development and execution of the leasing strategy for buildings in their portfolio
In conjunction with the Leasing Team Lead / Regional Sales & Marketing Specialist/Manager and other leasing team members, participates in conducting quarterly market surveys, including conducting mystery shop visits to competitors, providing recommendations to senior management
Schedules work week to efficiently meet the needs of the business, which may include performing activities on evenings and weekends
Coordinates and implements an active open-house program and other marketing initiatives as directed
When required, Floating Leasing Consultants will assist in other building administration tasks and other duties as directed from time to time
Job Requirements:
Education & Experience:
Degree/diploma and/or an equivalent combination of education and/or experience focused in sales
Exposure to leasing & sales in a multi-residential or other related industry asset class would be considered an asset
1-2 years proven history of success in a direct sales environment
Experience in a sales or customer service role
A professional demeanor and presentation, coupled with strong communication skills, both written and verbal
Displays a genuine desire to help prospects in finding a new home
Ability to take initiative and to work independently as well as on a team
Flexible and adaptable to constantly changing needs within the organization
Must have a valid driver's license and vehicle available for employment use in travelling between properties within assigned portfolio and to occasional regional meetings
Strong computer skills including Microsoft Office (Excel, Word) and Yardi would be an asset
Qualifications:
A commitment to "Best in Class" Customer Service
A demonstrated a high degree of integrity, diplomacy, discretion and confidentiality
Has excellent interpersonal skills; ability to accurately listen, understand and respond appropriately
Ability to provide coaching and mentoring to leasing team members within the assigned portfolio.
Leads by example and seeks to improve performance of all leasing team members.
Ability to work and act independently using good judgment when assessing difficult situations
Self-motivated individual who is proactive, self-disciplined, takes initiative, is goal and results oriented and works independently and in collaboration with others without a lot of direction
Superior organizational and time management skills to multi-task/prioritize and work under tight timelines and meet multiple deadlines
Is an eager and dedicated learner; recognizes sales as an area of expertise with great depth of opportunity to learn and hone their craft
Excellent problem-solving capabilities
Superior attention to detail and accuracy and excellent follow-up skills
Ability to speak other languages is considered an asset.
Actively championing diversity, equity and inclusion to create an environment of belonging
About the Company:
At Hazelview Properties we believe that apartments are more than bricks and mortar - they are an experience.
Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.
Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients. It's one of the things we've always believed in, creating value for people and places.
We are committed to a diverse and sustainable future.
At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.
Vision:
"We create value for people and places".
Our Core Values:
Trust
Ambition
Collaboration
Ownership Mindset
Having Fun
Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.
Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members. To learn more, please visit the following link: https://www.hazelviewproperties.com/about/sustainability
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