Air Systems Analyst - Toronto, ONFlight Centre Travel Group (FCTG) is one of the world's largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to experience something really amazing - travel!To learn more about Flight Centre Travel Group please clickAbout The OpportunityThis is a unique role requiring a dynamic individual who is the Subject Matter Expert in Flight Centre's Air Distribution systems, including multiple GDS and TPConnects solutions.Sitting in the Supply business, you will provide technical support and consultancy to internal and external businesses, working and consulting with our consultant support teams, brands, Project Management & Engineering (PM&E), vendors, and management, often bridging the gap between the business and technology. You will be responsible for handling third level support escalations and for delivering proactive and preventative support, through understanding key support drivers and levers to improve consultant, support agent and off-shore partner knowledge.As a Systems Analyst, you will often be involved in complex projects, troubleshooting technical issues and provide guidance on best practices, technical solutions, and prioritisation. You will play a critical role in implementation, maintenance and ensuring that the systems are operationally robust and efficient.You will be responsible for keeping a finger on the pulse in your field of expertise, with the focus on continuous learning, problem-solving, and innovation, in order to drive technical excellence.Hours: The business hours are Monday to Friday from 8:30 am to 5:30 pmLocation: The role can be based in Canada at the FCTG HQ's in Toronto or VancouverKey Responsibilities
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