Flight Attendant Yyz

Mississauga, ON, Canada

Job Description


Job Summary:
Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of Flying Refined. Duties & Responsibilities:


  • Ensure the safety and security of all passengers

  • Effortlessly deliver friendly and attentive service to maintain passenger comfort

  • Adhere to trained Standard Operating Procedures consistent with Transport Canada and Porter policies

  • Tactfully manage unforeseen operational and passenger situations

  • Actively monitor the general condition of the aircraft cabin and adjust accordingly to maintain passenger safety and/or improve the passenger experience

  • Exemplify the Porter Values

  • Develop and maintain a positive relationship with team members

  • Actively participate in Porter\xe2\x80\x99s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply, and promote the Company Safety Policy
Behavioural Competencies:

  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus: Focusing efforts on achieving high quality results consistent with the organization\xe2\x80\x99s standards.

  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications:

  • Minimum of 19 years of age at time of employment

  • Completion of secondary school

  • Fluency in English. Fluency in French is a preferred asset

  • Flight attendants require a minimum of 2 years previous experience working with the public in a customer service role

  • Must hold a current, valid Canadian Passport, or current, valid International Passport with current US Crewmember Visa (C-1/D)

  • Ability to obtain a Restricted Area Identity Card (RAIC) and successfully complete company screening process

  • Ability to meet required medical standards (including a drug test)

  • Flight attendants may be called to work at short notice and therefore must be able to reach the airport within the 2 hours of callout

  • Must successfully complete a 5-week full-time training program

  • Must be able to work a flexible schedule, including weekends and holidays
Company Description:



Porter Airlines provides a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline\xc2\xae in the World Airline Star Rating\xc2\xae. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter. Details of Porter\'s North America-wide service plans are available at flyporter.com.

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Job Detail

  • Job Id
    JD2249077
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, Canada
  • Education
    Not mentioned