to join our leadership team of customer focused professionals within our high volume and process-driven dealership.
Purpose/Summary of Position:
This role is responsible for the overall sales and relationship management of the dealerships' commercial accounts. This Management role is responsible for ongoing planning and collaboration with other department leaders; executing on objectives, goals and growth strategies; improving efficiencies; driving sales and championing the customer experience.
The Fleet Manager (also known as a Commercial Accounts Manager) contacts local commercial accounts to build sales and service relationships between the dealership and the customer. They conduct consultative interviews with customers to identify needs, vehicle usage requirements and preferences and to respond to customer concerns and takes the lead in keeping lines of communication open between the Commercial, F&I and service departments in the dealership.
Required Qualifications:
Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.
Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.
Candidates must possess:
Unrestricted OMVIC license & dealership approval
Valid driver's license
Minimum High School Diploma
Post-Secondary Education Preferred
Previous commercial account management experience and success with a franchised automotive dealer an asset
Previous retail automotive sales success required
Why We're Awesome:
Commitment to an exceptional employee experience
Full benefit programs & competitive compensation plans
Employee and Family Assistance Program
Collaborative work environment & group support
Qualified applicants are invited to apply with resume and cover letter.
Parkway Ford is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at 518-884-5110or hr@parkway.com to make your needs known in advance.
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