Job Description

Description

Key Job Elements

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Provide guidance and technical assistance to Technicians relative to data entry (CSETS) for LAV 6.0 vehicle inspections and equipment maintenance functions during the Retrofit & Repair Program (RRP). Collaborate with other ATMP team members to maintain, troubleshoot or improve database (CSETS) environment (coding) specific to managing RRP work flow and fleet management support needs. + Includes updates to report generation and applicable performance metrics monitoring. + Updates to Technical Inspection Modules and Quality Assurance buy offs.
+ Rigorous user testing to ensure quality and robustness.
+ Ongoing maintenance of workflows and lifecycles.
Participate in performance management discussions, and provide data/opportunity for performance measurement. Liaise with stakeholders on complex business solutions that require software implementation. Engage in software design activities (database development or web base solutions) and provide recommendations to continually improve upon our ATMP products, while considering future needs/risks. Interface with Field Service Teams (home base & deployed) to ensure business continuity with respect to electronic tools and architecture. Includes integration between those tools, vendor software and departmental software/databases (ex. IETM, VDU, VTS, Allision/CAT, DMIS, CSETS)
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Required Qualifications

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University Degree or College Diploma in Computer Science, DevOps or related field Experience with a programming language, such as C#, VB.NET, VBA Experience in database design (SQL Server, MS Access)

Preferred Skills and Experience

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Experience with web-based development tools (Javascript, Python, ASP.NET) Ability to travel (5% Canadian, 5% US & International) and possess/be able to acquire and maintain a valid passport Minimum 3-5 years' experience with databases from a development and support perspective Experience with Content Management Systems Familiarity with Fleet Management Support and/or Customer Support Services organization. Understanding of Light Armoured Vehicle (LAV) configurations * Understanding and experience in Customer Support Services work flows and business processes.