Job Description

Hours based on the needs of Heavens Fitness Ltd., determined by the Manager

Job Overview & Responsibilities:

- Provide a strong presence on the strength and conditioning floor, engaging with and assisting members, answering questions, providing orientations and role modeling positive behaviours

- Provide new member orientations and individualized exercise instruction.

- Assist in supporting tenants with knowledge of the registration software and troubleshooting? Actively identify members who need an orientation.

- Provide leadership to member special events and workshops/presentation as outlined by the General Manager.

- Assist with ongoing marketing/promotional efforts.

- Maintain confidential records of all participants.

- Aid in the development, implementation and evaluation of programs within the weight floor.

- Scan the environment and ensure the conditioning centre's equipment is clean, in good repair, and that safety hazards are removed.

- Actively solicit members' feedback regarding the facilities.

- Provide floor supervision.

Assist with the inventory of appropriate miscellaneous fitness equipment (i.e. exertubing, fitballs, etc.).

- Tidying of exercise equipment and fitness supplies as needed.

- Maintain the highest level of customer service to all Eighth Avenue Tenants.

- Attend staff meetings and other meetings as needed for Heavens Fitness.

- Maintain a clean, organized working environment.

- Maintain a high level of teamwork and cooperation with fellow employees.

- Maintain a high level of communication and reporting structure with immediate supervisor.

- Support the mission statement and core values of Heavens Fitness.

- Perform other duties as assigned by supervisor

Facilities Coordinator Roles and Responsibilities:

- Responsible for ensuring premier service of the front line staff and fitness attendants.

- Responsible for ensuring daily tour sheets are completed and that all items are resolved in a timely manner.

- Responsible for ensuring appropriate work orders are submitted by fitness centre and are completed in a timely manner.

- Addressing any performance concerns and issues of front line staff and fitness attendants to General Manager.

- Responsible for monthly guest services schedule, both primary and secondary access

- Responsible for identifying the need to hire new front line staff/fitness attendants as required with the assistance of the General Manager.

- Responsible for training new front line staff and fitness attendants.

- Responsible to upload the monthly class schedule onto Mind Body and Group Ex Pro by the 15th of each month.

- Responsible for compiling monthly class stats and submitting to General Manager by the 5th of the following month.

- Weight room floor equipment upkeep and maintaining equipment service log book and informing General Manager of maintenance needs.

- Ensure front line desk procedures are current and updated as needed

Job Types: Full-time, Part-time

Pay: $20.00-$28.00 per hour

Benefits:

On-site parking Wellness program
Work Location: In person