The role of the Fish Department Manager is to effectively supervise a work team to ensure excellence in customer service, while offering a wide variety of fresh, top-quality products, in line with Adonis Group standards. The Fishmonger must manage departmental operations in line with store sales targets, while complying with government food hygiene and workplace safety standards.
Specific Tasks:
Team Management:
Ensure compliance with personal hygiene and dress code standards for team members.
Follow-up on training and development activities
Complete and submit evaluation forms
Scheduling staff according to needs and budget
Activities related to staff recruitment
Customer service:
Ensure excellent customer service within the department
Manage customer complaints
Fish Department:
Good knowledge of the various products offered
Establish and execute department merchandising plans
Maintain proper inventory to minimize under/over stocks
Follow-up on merchandise receipts and order accuracy
Be able to perform different fish cuts and preparation/cleaning methods
Respect all store food safety procedures and follow up with the team
Complete the manager's daily rounds
Related duties
Eligibility Criteria:
2 years' experience in team management
2 years' relevant experience in a grocery store
Good knowledge of products sold
Competencies:
Priority management
Good interpersonal skills
Customer service oriented
Self-reliance and resourcefulness
Leadership skills
Sense of organization and responsibility
Relations:
The Fish Department Manager communicates with the store manager. He or she also liaises with the managers of other departments and with members of his or her team.
Adonis welcomes and encourages applications from people with disabilities. Every effort will be made to provide accommodations requested by candidates taking part in all aspects of the selection process.
Job Types: Full-time, Permanent
Expected hours: 40 - 44 per week
Benefits:
Disability insurance
Employee assistance program
Life insurance
On-site parking
Ability to commute/relocate:
Mississauga, ON (L5B): reliably commute or plan to relocate before starting work (preferred)
Experience:
Management: 2 years (preferred)
Location:
Mississauga, ON (L5B) (preferred)
Work Location: In person
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