Job Description

Requisition ID: 183235

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

First Nations/Metis/Inuit - Assistant Manager, Branch Communications

Posted pursuant to Scotiabank\'s Special Program under the Employment Equity Act and Canadian Human Rights Act.

While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you\'re eligible and open to self-identifying as Indigenous person:

Indigenous Peoples include First Nation, M\xc3\xa9tis and Inuit People. Only Indigenous Peoples who come from Canada should identify themselves as belonging to this designated group.

What your role will be\xe2\x80\xa6

At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development - there are endless possibilities. At Scotiabank - you can make an impact.

As the Assistant Manager, Branch Communications, you will be an integral part of the Branch Change Management and Communications team within the Advice & Service Effectiveness department, supporting the Canadian Branch Banking network through the delivery of consistent employee communications.

You will be responsible for coordinating all required publishing activities for online communications to the Branches (such as news Items, manuals/guides/handbooks, job aids and FAQs/best practices), which in turn supports our employee\'s delivery of consistent customer experiences. You will support the Senior Manager, Branch Communications with providing value-added advice, and foster business relationships with key stakeholders and business line partners while ensuring all activities are conducted in compliance with governing regulations, internal policies, and procedures

What you\'ll be doing\xe2\x80\xa6

• Champion a customer focused culture to deepen customer relationships and leverage broader Bank relationships, systems, and knowledge
• Ensure communications are published accurately and timely via SharePoint
• Work with partners to resolve and troubleshoot any problems or concerns
• Support business line partners by managing the publication process for branch communications via the Communication Online Request Environment platform (CORE), including the Core support mailbox
• Monitor communications that are completed or in process
• Act as a Subject Matter Expert when responding to communications-based internal and external inquiries
• Identify opportunities for process and technical improvement and propose solutions to maximize productivity and efficiency
• Source value-added feedback from partners and stakeholders to enhance the publishing process
• Ensure appropriate signoffs for assigned work are received and verified prior to publication
• Ensure communications meet Bank standards
• Adhere to communications guidelines and ensuring protocols are met
• Manage the Branch Communications publishing calendar to ensure prioritization and timely delivery of initiatives
• Support the Senior Manager, Branch Communications and the broader Advice & Service Effectiveness team on training initiatives, projects and events as required
• Understand how the Bank\'s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Champion a high-performance environment and contribute to an inclusive work environment

What you need to succeed\xe2\x80\xa6

• Post-secondary education in Communications, Journalism, or another relevant degree/diploma (open to recent graduates)
• Progressive communications experience, in a dedicated communications role, within the financial industry would be considered a strong asset
• Strong verbal and written communication skills; above average writing and editorial skills
• Superior organization, time management, and proactive problem-solving abilities
• Demonstrated collaborative relationship building and interpersonal skills
• A proven track record for operating collaboratively and delivering measurable outcomes in a fast-paced, deadline-oriented environment with the ability to be diplomatic yet assertive in dealing with partners
• Strong working knowledge of Microsoft Office applications including Word, Outlook, Excel, PowerPoint and Yammer, (or similar enterprise social media platform), and design programs such as Photoshop are an asset
• Working knowledge of SharePoint or similar content management system is an asset
• Knowledge of CP style is an asset

What we\'re offering\xe2\x80\xa6

• The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Metis Scotiabankers and their allies when joining our Indigenous Employee Resource Group.
• A competitive compensation and benefits package which includes: $10,000 annually dedicated to your well being, Traditional Indigenous Practices Leave, Indigenous Employee Mentoring Program + more!
• An organization committed to making a difference in our communities
• You can expect to be recognized and rewarded for high-performance. You\'ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development

Location(s): Canada : Ontario : Toronto || Canada : Alberta : Fort McMurray || Canada : Alberta : Red Deer || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank