Job Description

St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic First Aid/CPR instructor to join our Loyalist Branch located in Kingston.

ESSENTIAL DUTIES

Respond to incoming inquiries regarding training classes, first aid kits and products from the public

Respond to, or forward as appropriate, incoming email enquiries from general email, and Microsoft D365

Set up public and private first aid & CPR courses

Provides instructional services

Restock classrooms with appropriate supplies

Ensure all training equipment is fit for purpose

Prepare paperwork for classes including printing certificates and file paperwork appropriately

Reconcile payment information and maintain accurate records in Microsoft Dynamics D365

Close POS machine as required and provide all documentation to the Bookkeeper

Maintain A/R, and follow up on outstanding invoices

Market courses and products to students during classes

Provide administrative support to volunteers

Assist with various duties as assigned

KNOWLEDGE, SKILLS, EDUCATION & EXPERIENCE

Minimum of one-year successful experience in office administration

Excellent customer service / interpersonal skills

Strong communication skills; both written and oral

Strong computer skills and knowledge of Microsoft Office including CRM software

Instructional experience / willingness to complete Instructor Development Program

Excellent time management skills with the ability to manage numerous tasks simultaneously

Ability to work independently and in a team environment

Other

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

No telephone or e-mail inquires please

Job Types: Full-time, Contract

Pay: $46,000.00-$52,000.00 per year

Work Location: In person