Job Description

Position: Fire Dispatcher
Division: Saskatoon Fire
Department: Operations and Communications
Term: 1 Temporary Full Time position available for approximately 18 months.
Closing Date: 10/05/2025
Labour Group: IAFF 80
Posting: 4648
Job Summary
Under supervision of the Communications Supervisor, this position operates the Departmental communications centre and provides information to emergency crews on an assigned shift.
Duties & Responsibilities

• Receives all requests for emergency services and directs them appropriately.
• Receives and directs all non-emergency requests, complaints and information appropriately.
• Dispatches appropriate emergency response apparatus.
• Operates proficiently communications centre computers and telecommunications equipment.
• Performs basic computer programming functions, including technical support for local area network.
• Provides the senior responding officer with all appropriate, available information.
• Enters, revises and maintains accurate emergency response information and pre-plans in the computer system.
• Checks and enters incident reports into computer system.
• Maintains the Communications Centre in an orderly, clean condition.
• Performs routine clerical and statistical reporting duties.
• Performs other related duties as assigned.

Qualifications

• Grade 12 education.
• Typing speed of 40 w.p.m.
• Two years' related work experience.
• Successful completion of, or ability to complete successfully, the Departmental training program.
• Preference will be given to candidates with the following certification:

• APCO Basic Telecommunicator or Public Safety Telecommunicator I
• APCO Fire Communications
• NAED Emergency Medical Dispatch
• NAED Emergency Fire Dispatch
• Knowledge of Department communications protocols and procedures.
• Knowledge of computer programming procedures.
• Demonstrated ability to communicate effectively with others via radio, telephone and in written form.
• Ability to operate all equipment in the Communications Centre.
• Ability to use a computer keyboard accurately.
• Ability to handle complex communication functions in stressful situations.
• Ability to read and interpret dangerous goods information.
• Ability to use the EMD priority dispatch system.
• Ability to adapt to changing communication technology.
• Ability to analyze situations effectively and assume initiative for appropriate action in accordance with Department policies and procedures.
• Ability to condense essential information for a concise information relay.
• Ability to work unsupervised and as a member of the Communications Team.
• Ability to effectively work rotating shifts in a 24-hour operation.
• Skill in the operation of a computer with Microsoft Office software.

Weekly Hours: 42
Salary Range: $72,543.60 to $120,534.00 CAD per annum (2023 rates)
Diversity, Equity and Inclusion
The City of Saskatoon offers an inclusive workplace that embraces diverse backgrounds. As an equity partner with the Saskatchewan Human Rights Commission (SHRC), the City commits to diversity, equity and inclusion in our workplaces. By having our workforce reflect the community we serve, we support the realization of miyo-pimatisiwin, (me-o-pi-ma-ti-si-win) "the good life", for all residents. To learn more about Diversity, Equity and Inclusion at the City, please visit
Accommodation
The City of Saskatoon strives to provide an accessible and inclusive workplace for all, including throughout the application and selection process through reasonable access and accommodations. Should you require accommodation through any stage of the recruitment process, please email talentacquisition@saskatoon.ca.
While we appreciate all applications we receive, only candidates under consideration will be contacted.
Our Recruitment Process: Application
Posting Closes
Resume Review
Pre-screen/Interview
Offer
Pre-Employment Conditions
Welcome to the City

Skills Required