Job Description

TOTAL Fine Arts, A Division of TOTAL Transportation Solutions Inc, is expanding its team to meet the increasing demand for specialized logistics solutions in the global fine arts market. We are seeking driven professionals to join us in delivering exceptional service and in expanding our service offerings.

Position Summary:

As a Fine Arts Coordinator, you will play a pivotal role in providing top-tier customer service and logistical support within the fine arts industry. This position requires a good understanding of shipping and customs processes, fine art service offerings and options, and seamless coordination between operations department and valued clients. This role requires proactive efforts to identify new opportunities and strengthen relationships with existing clients.

Key Responsibilities:

Serve as the primary point of contact for assigned customers, fostering long-term relationships. Respond promptly to service inquiries and provide accurate project estimates. Coordinate shipment bookings with internal and external stakeholders to meet client needs. Cultivate and expand client accounts by building respect and trust; take proactive business development efforts. Communicate booking details effectively to ensure smooth project execution. Manage and maintain detailed records, including company account master files and shipment documentation. Handle all communications with professionalism and a commitment to exceptional customer service. Perform data entry and statistical reporting as required. Support senior staff members and collaborate effectively within a fast-paced environment.

Qualifications:

Three or more years of experience in the fine arts or heritage sector (i.e. museums or galleries), or comparable logistics and shipping roles. Demonstrated passion for delivering outstanding customer service. Proficiency in logistics processes and customs procedures is an asset. Excellent communication skills with the ability to interact professionally with diverse stakeholders. Good decision-making skills and adaptability to manage change effectively. Knowledge of best practices in handling and transporting high-value products, particularly within the arts sector. Proven experience in client relationship management and/or business development. Excellent organizational skills with keen attention to detail.
This is an in-office position, based in Scarborough, Ontario. Interviews will be conducted as applications are received and until the position is filled.

Job Type: Full-time

Pay: $47,000.00-$50,000.00 per year

Benefits:

Dental care Extended health care On-site parking
Ability to commute/relocate:

Scarborough, ON: reliably commute or plan to relocate before starting work (required)
Education:

Bachelor's Degree (required)
Experience:

museum/gallery: 1 year (required) logistics: 1 year (preferred)
Work Location: In person

Expected start date: 2025-12-08