Job Description

Medavie is a national health solutions partner that integrates benefits management, health management and health care delivery. Together, with our team of more than 7,700 professionals, we are committed to improving the wellbeing of Canadians.

As a not-for-profit organization, Medavie oversees Medavie Blue Cross, a premier all-in-one benefits carrier and public health program administrator, and Medavie Health Services, a national primary health care solutions organization and the largest contracted provider of emergency management services in Canada.

We are one of Canada\'s Most Admired Corporate Cultures, one of Canada\'s Top 100 Employers and an Imagine Canada Caring Company.

We don\'t have shareholders. Instead, we proudly invest in communities to help address some of Canada\'s most pressing health care challenges.

Job Title: Financial Systems Business Analyst
Department: Finance
Competition: 86113
Internal/External: Internal/External
Employment Type: Full Time, Permanent
Location: NS or NB - Remote Option Available
Salary: Competitive Salary
Reports To: Manager

Working closely with the dedicated Finance IT support team (FSS) to provide support for the financial applications used by the finance business teams. This job is responsible for providing Tier One application support in the analysis and resolution of software and / or system issues for Finance end users, working with IT to manage upgrades and enhancements to existing Finance software and implementation of new software solutions specific to the Finance division for both Medavie Blue Cross and MHS companies.

Responsibilities

• Manage security and access to core financial applications - Dynamics GP, Kwik Tag products, ReQlogic, WebSeries, etc.
• Represent Finance end users through participation in corporate IT projects. This includes gathering requirements, participating in the selection or development of new enhancements and functionality for existing applications, development and execution of test scenarios for new solutions, and supporting finance business users through implementation process.
• Providing Tier One operational support for users of finance applications through management of the Financial Systems database.This includes research to understand core issues, working with IT support to determine underlying causes, testing of system fixes, supporting implementations of issue solutions to Production and guiding end users through resolution process.
• Support of business end users to manage inquiries concerning finance software applications functionality, training of finance users on new functionality and new software solutions, development of documentation for new software solutions as they relate to Medavie business processes.
• Participation in the research, analysis and selection of new software solutions for Finance.
• Maintenance of Finance software applications ensuring we remain on current versions, upgrading regularly, participating in the design and implementation of new software solutions / new functionality within existing software to enhance Finance end user experience and facilitate completion of Finance activities.
• Requirements gathering and analysis with Finance business end users
• Provide detailed instructions to Finance end users to resolve issues with finance applications (documentation, verbal instruction, emailed instructions).
• Working closely with various IT teams including FSS and Security teams to manage financial applications.
• Represent Finance and provide inputs for corporate technology projects (eg - MAAX releases and enhancements).
• Work with external vendors in defining requirements and managing software implementations for Finance.

Minimum Requirements

• Community college diploma with concentration in accounting or equivalent experience in an accounting environment.
• Minimum three years\' experience in an accounting department or finance operation.
• Experience with use of multiple and varied technology solutions.
• Strong knowledge of accounting process, business financial reporting requirements and general financial processes.
• Experience in gathering and documenting requirements.
• Proficient in Microsoft Office - Excel especially.
• Strong analytical and problem-solving skills.
• Strong customer service skills and able to relate to and work with business end users.

Nice to Haves

• Experience working with and providing support to business end users.
• Experience in preparation and execution of test scenarios.
• Experience in development of finance documentation.
• Experience in training end users on new functionality.
• Exposure to information management systems & experience in being involved with the implementation and rollout of accounting or business operational software and software upgrades.
• Understanding of internal controls and accounting policy.
• Previous user experience with Dynamics GP in testing and troubleshooting user functionality.
• Bilingualism (FR/EN) considered an asset.

Rewards

• Comprehensive health and dental plan that is 100% employer paid, including a Health Spending Account and Personal Wellness Account.
• Defined Contribution Pension Plan.
• A stimulating and flexible work environment with a focus on work-life balance and wellness, including health support tools, health resources and fitness center discounts.
• An organization where we encourage personal learning and growth.
• If getting involved in charitable causes is something you\'re passionate about, we support and offer plenty of opportunities to give back. We are a not-for-profit organization, and our shareholders are the communities in which we operate.

#CBM1

We are an Equal Opportunity Employer.

Medavie strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Blue Cross