Financial Services Representative
Toronto, ON, CA, Canada
Job Description
You'll be part of a high-performing team, helping customers complete their loan applications, providing clear guidance, and introducing helpful services based on their needs. This role includes both customer support and proactive outbound calling.
This position is starting on
November 5, 2025.
Successful candidates MUST be available to start.This is a
permanent, full-time onsite
position based at:255 Consumers Road, Suite 400, Toronto, ON M2J 1R4*
We are looking for candidates who are available to work
any five (5) days per week
on arotational schedule
within the following hours:Monday - Sunday, 8:00am - 11:00pm
Key Responsibilities:
Application Support:
Guide customers through the loan application process with step-by-step assistance.Customer Interaction:
Respond to inbound inquiries and make outbound calls to follow up with prospects who haven't completed their applications.Problem-Solving:
Answer questions related to eligibility, loan status, and next steps. Build trust by providing knowledgeable, accurate, and helpful responses.Documentation:
Record all customer interactions and outcomes accurately in our CRM system.Retail Referrals:
Direct customers to local retail branches for in-person support when needed.Sales Support:
Identify opportunities to introduce additional services based on customer needs.Team Collaboration:
Work closely with teammates and leadership to resolve complex cases and deliver a seamless experience.What We're Looking For:
Experience:
Prior experience in a customer service or sales role is preferred.Communication:
Confident and persuasive communicator with a customer-first attitude..Technical Skills:
Able to navigate CRM systems and multitask on a computer.Time Management:
Strong organization and follow-up skills.Problem-Solving:
Quick thinker with the ability to provide timely and effective solutions.Additional Requirements:
Must successfully complete a criminal background check and credit check.
Perks:
Hourly wage of $17.60/hour
Permanent, full-time role with growth potential
Healthcare Spending Account
Exclusive offers on home and auto insurance
Exclusive retail discounts
Join a winning team today!
We are an equal-opportunity employer
.
Accommodations are available upon request at any point in the selection process. #1
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3008632
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationToronto, ON, CA, Canada
-
EducationNot mentioned