Description :
Do you consider yourself a great communicator, have at least one year of customer service experience and like interacting with people? Use these skills to provide our members with solutions to support their short and long-term financial well-being! Financial Services Representatives ensure that our members experience an engaging, accurate and efficient delivery of service, all while helping Vancity redefine wealth, consistent with branch objectives.
The Role: Financial Services Representative
As an FSR, you will demonstrate excellence in customer service through solid communication and interpersonal skills, as you engage face-to-face with our membership. You'll build strong relationships by learning more about our members while assisting them with their banking transactions--such as cheque deposits, cash handling, bank drafts and wires. You'll be navigating multiple computer systems, complying with processes and policies, all while having a quality conversation with our members. You'll be the trusted advisor among members who value the branch experience and choose to come in person for their banking needs and seek personalized advice.
The Team:
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