Financial Services Representative
Dartmouth, NS, Canada
Job Description
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East Coast Credit Union is seeking a Part-time Financial Services Representative to join our team! This position will support our Dartmouth Branch. Build your career at East Coast Credit Union, where you will discover exciting professional opportunities and a collaborative workplace with great benefits and teams that support you! East Coast Credit Union is a full-service financial cooperative organization that is deeply committed to the communities in which we live and work. With 18 locations from Halifax to Cape Breton and a virtual presence, we offer refreshingly honest banking and take pride in providing an exceptional member experience. Reporting to the Assistant Manager, you will be responsible for providing counter and telephone service to current and prospective members; processing financial transactions including daily balancing of cash and transactions; assisting members with their financial needs and promoting credit union products and services. You would\xe2\x80\xa6
Part-time hours: 18.5 per week Salary: From $22.09 per hour Benefits:
- Provide exceptional customer service to current and prospective members.
- Pro-actively identify members\xe2\x80\x99 financial needs; suggest appropriate product or service and refer members to other departments.
- Process various financial transactions and balance daily work in an efficient and accurate manner.
- Understand all products and services offered by East Coast Credit Union. These include but not limited to facts and features; benefits and advantages; rules and regulations and price structure.
- Assist in the promotion of new products and services to Credit Union members.
- Respond to member inquiries and resolve any concerns or discrepancies.
- Follow the Credit Union\xe2\x80\x99s security and risk management procedures.
- Demonstrate a team approach and provide support to the Front-Line team.
- Complete other duties as assigned.
- Completed a certificate or diploma in Business plus have a minimum of one-year of sales and service experience, preferably in the financial industry, or equivalent combination of education and experience.
- Passionate about providing superior customer service.
- Able to achieve and exceed business/sales objectives.
- Outgoing and self-motivated with a strong work ethic.
- A critical thinker with problem-solving skills.
- Accurate and have a high attention to detail (data entry, paperwork, cash balancing).
- A great communicator with time management skills.
- Outstanding culture and opportunity to join an engaged and community-focused team.
- Tuition reimbursement, training, and personal development.
- Competitive compensation and benefits with performance-based incentives.
- Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
- Additional employee perks include but not limited to wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.
Part-time hours: 18.5 per week Salary: From $22.09 per hour Benefits:
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
- Monday to Friday
- No weekends
- Dartmouth, NS: reliably commute or plan to relocate before starting work (required)
- Customer service: 1 year (required)
- Cash handling: 1 year (preferred)
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Job Detail
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Job IdJD2138301
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDartmouth, NS, Canada
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EducationNot mentioned