Job Description

Position:

Financial Services Clerk

Dept:

Finance - Accounts Receivable

Posting ID:

4837

Status:

Full time

Role Level:

Admin Clerical (AC03) $23.47 to $29.30

Site:

Queensway Health Centre

Hours of Work/Shift:

Monday - Friday (8:30am - 4:30pm)

Posted:

Oct 8, 2025

Internal Deadline:

Oct 15, 2025



Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.


Our Mission:

A New Kind of Health Care for a Healthier Community

Our Values:

Compassion, Excellence, Courage

Our Goals:

Quality, Access, Sustainability

Our Enablers:

People, Education, Innovation, Research

Responsibilities include:

Respond to patient and third party inquiries; research and resolve simple to moderately complex issues; correct errors and refer complex issues to supervisor. Review, monitor and resolve delinquent accounts including the compliance with hospital collection policies, completeness of follow-up activities and accuracy of account information. Processing refunds of over-payments Ensure internal control compliance with all assigned areas and other audit requirements. Perform reconciliations and application of all patient account remittance processes. Review correspondence and rejection data from insurance carriers; post rejections, resubmit claims with appropriate corrections and documentation Handling account enquiries and monitoring denials from payers and making consistent contact with provider representatives to correct claim processing errors and to ensure maximum revenue. May transfer secondary balances to appropriate financial class and provides documentation for processing the claims. Track and validate submitted claims, unpaid claims and aging accounts Identify areas or processes for improvement. Provide scheduled and adhoc report of claims, write-offs and accounts receivable balances. Assist with month-end Close and reporting.

Qualifications:

College diploma in Accounting or Business Administration is required Minimum 2 years related cashier/accounting experience in a computerized fast paced organization required Experience working with computerized accounting systems and experience working with Epic is an asset Proficiency in Microsoft Office (Word, Excel and Outlook) Effective verbal and written communication skills interpersonal and customer service skills with the ability to establish effective working relationships Excellent organizational and time-management skills with the ability to multi-task and meet conflicting demands Ability to work with minimal supervision Ability to problem solve and initiate possible solutions

To pursue this career opportunity, please visit our website:

www.trilliumhealthpartners.ca

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners' (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Metis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.