Job Description

Overview: If you are looking for more than a job, join Cash Money to start your career! Come and work for an organization that offers quality consumer financial products, that is focused on Customer Service, and that has a technology lending platform that is integrated across store, online, mobile, and contact center touchpoints for a best-in-class customer experience. When you join Cash Money, you become part of the CURO family, our parent company with multiple brands, and store operations across US and Canada. You\xe2\x80\x99ll enjoy working in our energized and entrepreneurial culture with many opportunities to have long-term growth within our global organization. Why you would love to work at our company:
\xe2\x80\x9cIn 2014, I began my journey with Cash Money, as a Financial Service Representative. I progressively moved up the ranks, holding roles as a Shift Lead, Assistant Branch Manager, and Branch Manager. The guidance of my mentors and the abundant company resources have been pivotal in my journey to becoming a District Manager earlier in 2023. The company\xe2\x80\x99s persistent focus on personal development is a testament to its excellence and efforts in providing new learning experiences, which is why I take immense pride in working here.\xe2\x80\x9d ~ Dhirendra C., District Manager \xe2\x80\x93 Western Canada \xe2\x80\x9cIn 2015 I joined Cash Money as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the CURO Talent Acquisition team!\xe2\x80\x9d ~ Hypatia P., Store Operations Recruiter - Canada \xe2\x80\x9cThe Diversity & Inclusion Council feels like the puzzle piece that has been missing all along and became a game changer for me. The focus on equity, diversity, and people, is what makes this council so great! We have made real change for the employees of CURO by identifying holidays, observances, and events to provide education and awareness and through rolling out programs that give back to our communities. I am proud to work for a company that prioritizes Diversity, Equity and Inclusion.\xe2\x80\x9d ~ Sonja S., Branch Manager \xe2\x80\x93 Hamilton Responsibilities:
Work Location: 113 Rideau Street, Ottawa, ON K1N 5X1


What you will be doing:


As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.


In addition, you will:

• Be a proud brand ambassador
• Work with customers to find the best financial solutions to fit their needs
• Participate in ongoing trainings to stay up to date on our products and processes

Qualifications:
What you should have:

• You should have a high school diploma, GED, or equivalent work experience
• Ability to work a flexible schedule
• 6 months of customer service experience will be an asset
• 6 months of cash handling experience will be an asset
• Availability to work full-time

Job Type: Full Time


Hourly: $17.50 - $23.50


The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.


All full-time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match.


Key Words: Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier


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#CashMoney
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EEO Statement:
CURO Supports Equal Employment Opportunity. CURO (dba Cash Money \xc2\xae , LendDirect \xc2\xae , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of CURO to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.