Job Description

At Coast Capital, we\xe2\x80\x99re not dreaming about a better future, we\xe2\x80\x99re building one.As a member-owned cooperative, we\xe2\x80\x99re helping our members with their real goals and real challenges so they can live the real life they want. It\xe2\x80\x99s what we\xe2\x80\x99ve been doing for over 80 years, and it\xe2\x80\x99s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community \xe2\x80\x93 almost $90 million since 2000 alone \xe2\x80\x93 because when our members do well, we believe our communities should do well too.Financial Crime Risk Quality Assurance Analyst (12-month temporary)Sep 6, 2024Location(s): Surrey. Vancouver - GVA or Toronto - GTAJob Type: 12-month temporarymyWork Options: In-person, HybridStarting Salary Range: $63,300-$75,900Background Screening Requirement:

• Enhanced Criminal Record Check
• Credit Check
• Identity Verification
• Employment Verification
• References

What\'s the job?
The Financial Crime Risk Quality Assurance Analyst (the "QA Analyst") ensures the high standards set for work completed by Financial Crime Risk Management Analysts and Investigators are met. The incumbent monitors and tests analyst and investigative teams against the FCRM processes and procedures and ensures the team is appropriately detecting, analyzing, investigating and preventing financial crime at Coast Capital to protect Coast Capital and its members against financial crime threats. The incumbent has experience identifying potential legal, regulatory and reputational risks and must maintain a current awareness and understanding of relevant financial crime and legal information to support the financial crime program strategy for Coast Capital. As a subject matter expert, the QA Analyst plays a fundamental role in ensuring Coast Capital remains within its financial crime risk appetite and is a key point of detection for financial crime risks.What you\'ll get to do:
Data Analysis:

• Create weekly, monthly and quarterly reports on review work performed for management.
• Support or lead future phases of efforts related to tiered monitoring, such as auto-closure, segmentation, and profiling.
• Use technology-based financial crime monitoring/detection tools and reports, conduct quality assurance review of the FCRM teams\' ability to monitor/analyze account activity for potential financial crime, identify potential misses and follow established practices to escalate/mitigate losses.
• Identify/analyze weaknesses in procedures from the review of account activity and make appropriate recommendations in operations and processes (rules, trends, schedules) to address these weaknesses and mitigate future risks.

Operations:

• Responsible for compiling and analyzing financial crime risk production data and information and providing independent inferences based on compiled information.
• Conduct critical review and testing on the work product of financial crime risk analysts and investigators to ensure standards are met, and risks are addressed.
• Communicate and review test results and findings with financial crime risk analysts and investigators and monitor for improved results.
• Responsible for developing and implementing standardized QA processes (e.g., sampling) for all coverage areas.
• Enhance the QA process (e.g., sampling) through iterative and continuous improvement for all coverage areas.
• Document, analyze and communicate key risk and performance metrics related to quality reviews.
• Analyze data for root causes and trends for metrics outside of appetite. Translate into training needs, policy/procedure revisions, standardize alert review process and other needs identified during the QA process with the Director, Financial Crime Compliance and Director, Financial Crime Program, Operations and Intelligence.
• Create and provide training sessions to individuals or groups on identified gaps, risks, and new technology/processes.
• Assist Senior Manager, Oversight, Monitoring and Testing in accomplishing department goals through projects, initiatives and compliance program development.
• Maintain expert knowledge of relevant statutes, including the Criminal Code, PCMLTFA, fraud, reputational risk and related case law.
• Represent CCS in criminal and civil proceedings to provide direct or interpretive evidence on CCS\'s behalf as needed.
• Monitor, identify and analyze risks, and immediately communicate new financial crime trends and emerging risks to internal partners at various levels - staff, manager, directors, and senior management - and escalate for communication to external partners (e.g. other financial institutions law enforcement, Central 1, etc.).
• Rapidly prioritize and escalate where appropriate when dealing with time-sensitive financial crime-related incidents identified through the QA review process to comply with regulatory requirements and Financial Crime SLAs.
• Support additional compliance and FCRM functions as needed.

Who are we looking for?

• High School and a Diploma
• Minimum 4-6 Years of current Job-Related in a similar role or with similar/comparable work
• Risk designation, or ACAMS, is an asset
• Advanced knowledge of MS Excel, Word, Outlook, PowerPoint
• Proficient knowledge of Corporate Security policies/procedures.
• Proven proficiency in internal control development and testing.
• Proficient skills with Word/data/spreadsheet/communication software programs.

Equity, Diversity & Inclusion at Coast CapitalDon\'t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you\'re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact or call 778-391-5836. We will work with you to meet your needs.Why join Coast Capital Savings?

• Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
• Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we\xe2\x80\x99re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
• A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
• Work where you\xe2\x80\x99re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
• Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
• Retirement options. We also take care of our employees once they retire. That\xe2\x80\x99s why we offer the choice of a defined contribution or defined benefit pension plan or RSP\xe2\x80\x99s.
• Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
• Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We\xe2\x80\x99re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
• An award winning culture. We\xe2\x80\x99re a Platinum member of Canada\xe2\x80\x99s Best Managed Companies and are regularly recognized by Canada\xe2\x80\x99s Most Admired Corporate Cultures and the BC Top Employers Awards.
• We reinvest 10% back into the community. When we do well, our communities do well. That\xe2\x80\x99s why since 2000 we\xe2\x80\x99ve invested over $90 million into our member\xe2\x80\x99s communities.
• Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at CoastAt Coast Capital, we value diversity, equity and inclusion. We\xe2\x80\x99re not all the same and we like it that way. We don\xe2\x80\x99t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Coast Capital Savings