Job Description

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. The Business Planning Team is part of Global Capacity & Contact Management organization (GCCM) within Global Services Group (GSG). The team is responsible for supporting GSG organization from a cost center management perspective by managing and reporting expenses, investments, assessing trends and identifying risk & opportunity areas to help business meet financial targets. Responsibilities:

• Planning and forecasting of Headcount (review & track capacity)
• Review P&L and report Opex variances - Actual vs Budget/Forecast and with Prior Year
• Preparation of monthly financial results including managing accruals etc.
• Identify and report risk and opportunities to the Budget/Forecast
• Manage effective resolution of queries arising out of the month end & Budget / Forecasting processes
• Work extensively to collate input ensuring accuracy, completeness and meeting tight deadlines
• Willing to learn about the different GSG functions.

To be successful in the role, strong focus on data management, reporting and consolidation skillset is required. Technical finance knowledge is not a constraint for applicants who have strong background in data analysis and reporting.

• Bachelor’s Degree in business/ finance or related field with 3-5 years of work experience
• Knowledge of financial systems – TM1 / GSNASO and Oracle is highly desired
• Excellent working knowledge of Microsoft Office (Excel and Power-point). Knowledge of Macros is a plus
• Self-motivated with a demonstrated ability to successfully manage multiple priorities
• Strong relationship management and communication skills
• Strong work-ethic and interpersonal skills

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Currently, the Company requires that colleagues be fully vaccinated against COVID-19 in order to work in or visit any of our offices to conduct in-person business, subject to legally required exemptions. If the role you are applying for is designated as hybrid or onsite, you will be required to visit our Amex offices. American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person’s age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.