This is NOT a remote position. Please apply ONLY if you are available to work in-person.
A1-Global College of Health, Business & Technology, Hamilton is recruiting an experienced and ambitious Student Advisor / Admission Counselor to join our Team. Candidates should be open-minded individuals who see the potential in people and who believe in lifelong learning. The college is looking for a dedicated and experienced Financial Aid Officer to join our team in Hamilton. In this role, you will oversee the college's financial aid programs, provide guidance to students on available funding options, and support them in obtaining financial assistance through OSAP and other sources.. This is an in-person role.
We're looking for someone with strong ownership, critical thinking, and work ethic - someone who thrives in a dynamic environment and is comfortable working across programs, tracking student progress, and helping build structure as we grow.
This role is ideal for someone who is organized, reliable, and dedicated; and who understands the importance of accurate records, proactive problem-solving, and collaboration with instructors and staff.
It is the philosophy of A1-Global College to provide a unique educational path for students that will lead to successful job, performance and job satisfaction in Healthcare, Business, and Technology industries. A1-Global College is around for 30+ years in the education field.
Roles and Responsibilities including but not limited to the following (may vary by focus):
Handle financial aid applications, identifying and obtaining necessary documents, determining eligibility, financial aid advising/counselling and communicating with students.
Provide personalized counseling and advising sessions to prospective students to empower them in making well-informed decisions by advising them on financial aid options, eligibility requirements, application procedures, and deadlines in accordance with the policies and regulations set forth by the Ministry of Colleges and Universities.
Guide students through the application & enrollment process
Clearly explain admission requirements, criteria, and deadlines
Supervise the collection and verification of all necessary documents
Develop, improve and implement administrative processes and procedures for full and part-time financial aid programs.
Managing programs and processes such as advanced planning for students, Electronic Confirmation of Enrolment, Cost Codes, OSAP, and other financial aid initiatives.
Manage and maintain accurate records of all financial aid applications, disbursements, and budgets in compliance with Ministry of Colleges and Universities and Private Career Colleges Act.
Collaborate with other departments to ensure timely and accurate disbursement of financial aid funds in accordance with established policies and procedures.
Maintain knowledge and understanding of all provincial and federal financial aid regulations and ensure that college policies and procedures are up to date and in compliance with these regulations.
Maintain confidentiality of all student financial aid information and records.
Participate in financial aid outreach and education programs to promote financial literacy and awareness among students and staff.
Assist in the development and implementation of financial aid policies and procedures and ensure their effective implementation and communication to students.
Prepare and submit required financial aid reports to the Ministry of Colleges and Universities in accordance with established deadlines.
Organize and participate in admission events such as campus tours, open houses, information sessions and other off-site events
Train Student Advisors and staff about financial aid policies and procedures.
Offer expert guidance on financial aid opportunities, scholarships, grants, and tuition assistance programs.
Respond to student inquiries and escalate academic issues when necessary
Monitor application statuses and follow up on missing documents.
Collaborate with and support the college's administrative team by maintaining accurate records and ensuring smooth financial aid processes.
Qualifications:
Bachelor's degree in Finance or equivalent professional experience
1-2 years experience in postsecondary education, academic advising, or program coordination preferred
Strong organizational, communication and time-management skills; able to prioritize tasks independently
Excellent verbal and written communication skills
High attention to detail; comfortable working with data and tracking systems
Strong problem-solving ability, particularly in fast-paced environments
Professional, responsive, and dependable under pressure
Post-secondary education in a relevant field (e.g., finance, administration, or education) is preferred.
Experience in financial aid or administrative roles is an asset.
Familiarity with OSAP processes is highly desirable.
Proficiency with Microsoft Office, Google platform and ability to learn new systems.
Fluency in
English
is required; additional languages will be an asset.
Soft Skills & Work Ethic We Value:
Highly reliable, self-directed, and organized
Brings
positive energy, accountability, and team spirit
Maintains professional boundaries with a student-first mindset
Able to work in a coordinated environment where communication and shared accountability are key
Calm under pressure and responsive to feedback
Works well independently and is a strong team player
Comfortable navigating ambiguity and process changes as the college scales
Communicates with clarity, empathy, and respect
Open to feedback and adaptable in a fast-changing environment
Committed to long-term contribution and willing to grow with the team
Position Details:
Full-time, in-person role
Salary range:
$44,000 - $50,000
annually (commensurate with experience and based on work week of 44 hours.)
Start date: Will be advised.
Location: Hamilton campus in-person*.
Why Join Us:
A1-Global College is an expanding and one of the
FASTEST GROWING
institutions dedicated to student support, academic excellence, and a strong team-oriented culture. As part of our academic team, you will play a central role in fostering student success by providing the guidance, structure, and accountability learners need to thrive in their programs. Additionally, you'll contribute to the development of systems, enhancement of processes, and the continued growth of the college.
If you're a proactive, detail-focused professional with a strong passion for student support and academic operations, we encourage you to apply!
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Benefits
:
Life Insurance
Dental care
Extended health care
On-site parking
Vision care
Schedule
:
8 hour shift
Monday to Friday
Weekends maybe required
Sundays and statutory holidays, campus will be closed.
Ability to commute/relocate
:
Hamilton, ON: reliably commute or plan to relocate before starting work (required)
Experience
:
Financial Aid Officer: 2 years (preferred)
Work Location
: Hamilton, ON in person.
Job Types: Full-time, Permanent
Pay: $44,000.00-$50,000.00 per year
Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Ability to commute/relocate:
Hamilton, ON L8N 2Y5: reliably commute or plan to relocate before starting work (required)
Application question(s):
With which educational institution have your worked as Financial Aid Officer?
Experience:
Financial Aid Officer: 1 year (required)
Work Location: In person
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