Job Description

POSITION SUMMARY

The Accounts Receivable Clerk is responsible for managing outstanding accounts, billing, preparing invoices and collecting payments while in compliance with financial policies and procedures and providing support to the Corporate Accounting team.

MAIN RESPONSIBILITIES

Provides excellent customer service to families, patients and CHEO employees at cashier window. Reviews, prepares and processes complicated accounts, billing, invoices, incoming payments and receipts in a timely manner. Validates, communicates and contacts any third party (including patients and families) regarding issues related to billing, invoicing, missing information, coverage, claims and payment collection process. Confirms coverage, charges, information, fees, and correct billing codes are applied to all documentation. Coordinates with internal clinics, insurance companies and various government agencies ensure claims are processed correctly. Manages outstanding accounts and negotiates payment plans when necessary, assists in preparing reporting related to bad debts. Communicates A/R payment expectations to families in an efficient and friendly manner. Verifies and resolves issues by determining discrepancies and errors. Reconciles the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Generates detailed accounts receivable reports as required. Prepares daily cash, cheque and Electronic Fund deposits. Prepares daily deposits for a select group of Hospital services. Replenishes Petty Cash and Float accounts. Processes credit card payments received in Finance. Provides coverage, if required, for other A/R job functions. Performs other related duties as required and assigned.

QUALIFICATIONS

Post-Secondary education in a related discipline such as Finance or Accounting (Essential)
Three (3) years of previous work experience in finance and/or accounting (Essential) Experience in a medical office or healthcare (Preferred) Demonstrated proficiency with computer software programs including Microsoft Office Suite (Essential) Communicate effectively and concisely, both orally and in writing in both official languages(Essential) Excellent organizational, interpersonal and time management skills (Essential) Demonstrated a flexible and adaptive approach to evolving work demands (Preferred) Detailed-oriented, strong analytical, organizational and time management skills (Essential) Demonstrated initiative and ability to adjust priorities (Preferred) Proactive in seeking information, improvements and efficiencies (Essential) Previous experience with Workday (our Enterprise Resource Planning (ERP)) (Preferred) Working knowledge of applicable occupational health and safety legislation and general knowledge of corporate/departmental policies and procedures related to health and safety (Preferred) Criminal Record Check (Level 1) (Essential) Bilingualism (French/English) (Essential)
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic/experience requirements.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at

TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or?presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.

Job Types: Full-time, Fixed term contract

Pay: $29.32-$34.51 per hour

Expected hours: 37.5 per week

Benefits:

Company events Company pension Employee assistance program On-site gym On-site parking Wellness program
Work Location: Hybrid remote in Ottawa, ON K1H 8L1