Job Description

Messi Shawarma is a popular eatery in Brampton, Ontario, located at 1975 Cottrelle Blvd, known for its fresh, flavorful shawarma and other Mediterranean dishes. It's frequently praised for delicious chicken and beef options, and items like the shawarma poutine, though some reviews mention a recent decrease in portion size and customer satisfaction regarding container changes. The restaurant has a lively atmosphere, particularly in the evenings, and offers dine-in, takeout, delivery, and curbside pickup.

Overview

We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will play a vital role in supporting store operations, driving sales, and leading a team to deliver exceptional customer service. This position offers an excellent opportunity for professional growth within a fast-paced retail environment, requiring strong leadership, organizational skills, and a customer-focused mindset. Bilingual abilities and prior retail management experience are highly valued.

Responsibilities

Assist the Store Manager in overseeing daily store operations, ensuring smooth and efficient functioning. Lead and supervise store staff, providing coaching, training, and development to enhance team performance. Manage merchandising efforts to optimize product placement, pricing strategies, and inventory levels. Handle customer inquiries and resolve issues with professionalism, ensuring high levels of customer satisfaction. Oversee POS transactions, cash handling, and bookkeeping to maintain accurate financial records. Coordinate recruiting efforts, participate in interviewing candidates, and assist with onboarding new employees. Monitor sales performance metrics and implement strategies to meet or exceed sales targets. Support marketing initiatives to promote store products and brand awareness. Assist with purchasing decisions and inventory management to ensure stock availability. Maintain organized records related to payroll, budgeting, and administrative tasks. Uphold store policies regarding safety, cleanliness, and compliance with company standards.

Experience

Proven supervisory or team management experience within retail sales or store management roles. Strong background in merchandising, pricing strategies, and sales management. Excellent communication skills; bilingual proficiency is a plus for serving diverse customer bases. Demonstrated ability in negotiation, recruiting, training & development, and marketing activities. Proficiency with POS systems, cash handling procedures, bookkeeping, and administrative tasks. Effective time management skills with the ability to prioritize tasks efficiently. Leadership qualities with a focus on motivating teams and fostering a positive work environment. Prior experience in budgeting, payroll processing, and organizational skills are preferred. Join our team as an Assistant Store Manager to lead with confidence while supporting the growth of our retail business through exceptional leadership and operational excellence.
Job Types: Full-time, Part-time, Permanent

Pay: $137,789.52-$161,542.55 per year

Expected hours: 40 per week

Benefits:

Dental care Employee assistance program Employee stock purchase plan Paid time off Store discount
Work Location: In person