Job Description

Job Overview

We are seeking a dedicated and skilled Field Technician to join our team. TOP delivers integrated systems for homes, businesses, and industrial clients--from security and networks to smart automation and audio/visual solutions. We're looking for an experienced tech-savvy professional who can handle both the field and backend--from wiring cameras and setting up access control to programming networks and assisting with system designs. This role involves working on-site to install, maintain, and troubleshoot systems related to telecommunications, security, and low voltage applications. The Field Technician will be responsible for ensuring that all installations meet industry standards and client specifications. TOP Smart Security & Tech is on an upward trajectory due to our level of professionalism and customer results; we are looking for a key team player to bring their experience and continue to grow with us.

Your

Role Will Include:

Install, configure, troubleshoot, and maintain CCTV, alarm, IP surveillance, and access control systems Read and interpret blueprints, schematics, and technical drawings to ensure accurate installation of equipment. Networking: Wi-Fi, PoE, routing, VLANs, NAS setups Support, Program, Configure AV installations: soundbars, displays, projectors, conference setup Prepare devices for installation Collaborating with sales & project managers to deliver full-stack solutions Support network infrastructure: routers, switches, access points, structured cabling Set up and maintain Windows-based servers, NAS units, and backup solutions Assist with system design, quoting, and site surveys Provide tier 1-2 tech support and remote troubleshooting for clients Maintain documentation, complete service calls, and ensure clean, professional installs

You'll succeed If You

:

Have 1+ years in a technical role (security, IT, or A/V) Are confident with tools and tech (cloud platforms, IP setups, structured cabling) Can work independently, document your work, and communicate well with clients Strong understanding of networking fundamentals (IP addressing, port forwarding, VLANs) Experience with cloud-based platforms like Eagle Eye Networks, Brivo, Alarm.com, UniFi Hands-on skills in wiring, mounting, and installing hardware (cameras, panels, racks) Ability to read blueprints and floor plans; comfortable with site walks and client interaction Comfortable working both independently and as part of a team Valid driver's license and clean driving record Are legally able to work in Canada
Join a company that's absolutely raising the bar for security and smart tech! If you're ready to roll up your sleeves, think on your feet, and deliver smart tech solutions that actually work, we'd love to meet you

Job Type: Full-time

Pay: $51,000.00-$74,000.00 per year

Work Location: In person