About Us
Synaptive Medical is a Canadian medical device company, based in downtown Toronto, focused on supporting healthcare professionals and systems in patient diagnosis and treatment. Synaptive\xe2\x80\x99s suite of products include MRI, surgical planning, navigation, and robotic visualization \xe2\x80\x93 all of which can be seamlessly combined or used independently in the operating room. The company has a number of opportunities for innovative people to join the team and share in the development of technologies to solve surgical and imaging challenges in patient care.
The Opportunity
We have a unique opportunity for a Field Support Specialist in Toronto, Canada. The Field Support Specialist is an essential part of the Synaptive Customer Support Team. Responsibilities include providing on-site services, installations, emergency repairs, upgrades, and routine maintenance. You will have an opportunity to use your broad knowledge and experience in servicing complex medical equipment to provide a truly great customer experience. This is also an opportunity for you to play a key role in providing customer feedback and making recommendations to Engineering, Design, Quality and Production as a collaborative team member.
The ideal candidate will have an eye for detail and a passion for improving efficiencies. This role closely supports the Sales and Applications Teams to promote customer loyalty. Responsiveness and compassion assures the customer that they\xe2\x80\x99ve made a great choice with Synaptive\xe2\x80\x99s products and services.
What You\xe2\x80\x99ll Do
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