Job Description

Commissionaires Southern Alberta is a not-for-profit organization providing professional security services to the Southern Alberta region for over 80 years. Recognized by Forbes as one of Canada's Best Employers of 2020, we are known for the great care we take with clients and employees alike.


You are a team leader that is a highly organized, detail oriented and self-motivated professional with a "can-do" attitude that is looking for an opportunity to continue to grow and develop your skills, knowledge and experience in the operations field.

Job Purpose

The Field Supervisor will provide supervision, oversight and direction to our Medicine Hat region clients as assigned by the VP Service Delivery. The Field Supervisor will work closely with the VP and monitor the performance of front-line staff assigned to client sites.

Duties and Responsibilities

Provide supervision, guidance and coordination to front line staff


Follow up on issues related to short notice / emergency guard fills & replacements in conjunction with DCC


Report incidents / issues that have the potential to affect the Company to the VP Service Delivery while keeping them informed (service failure, serious injury/event, critical security incident etc.)


Ensure site documentation is up to date (post orders, training records, FLHA's etc.)


Establish and update site SOPs as needed


Regular and frequent site visits and no-notice inspections to perform quality assurance inspections on front-line staff


Support the completion of performance evaluations for front-line staff


Other duties assigned by the VP Service Delivery

Education Requirements

Alberta Security Guard License (prerequisite)


Standard or Emergency first aid certificate (prerequisite)


A suitable combination of education and experience


Class 5 Drivers License

Knowledge Requirements

Intermediate knowledge of Alberta Employment Standards Code and Alberta Human Rights Act


Ability to work comfortably in a team environment, multi-task, and support concurrent requirements for different internal and external customers


Qualified to Commissionaires Supervisors Course (CSC) Level II or willing to attend course

Skills/ Attributes Requirements

Ability to obtain and maintain Reliability Clearance as per site requirements. (5 years in Canada)


Display good decision making, problem solving skills and possess strong oral/written communication skills


Demonstrate proficiency with Microsoft Office (Word, Excel, Outlook and PowerPoint)


Leadership skills with demonstrated ability to form and maintain long-term positive working relationships with diverse stakeholders


Must be able to deal with difficult issues and maintain a high degree of professionalism and confidentiality


Manage and prioritize numerous tasks that are time sensitive

Work Conditions and Physical Capabilities

Work weeks are 40 hours per week; weekend availability is required.


Some adjustment in hours may be required to ensure proper interaction with all shift work staff


Local travel will be required using a marked Company vehicle


Working conditions will include inside and outside work


This list is not all-inclusive and other business requirements may be included, which the incumbent will be obliged to perform.





Commissionaires values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender, and age.


Applicants must submit a resume indicating how their experiences meet these requirements.


We thank you for your interest but only individuals selected for interviews will be contacted.