Job Description

THE ROLE

The Field Supervisor supports the operations team by overseeing all installations and field activities, ensuring projects are profitable, delivered on time, and meet high customer satisfaction standards. This role acts as a key communication link between installation partners, sales, design, operations, and project management. Responsibilities include pre-planning for major installations, refining work order packets, analyzing costs, and participating in inter-market projects.

THE DAY TO DAY

Develop work plans, schedules, and logistics based on project scope and customer goals. Reviews plans and requirements with installation partners during pre-installation meetings. Conducts site visits, field measurements, and project walk-throughs as required. Manage field crews, overseeing their performance, development, and accountability to Workplace Resource standards and customer satisfaction. Trains installation teams on products and procedures; interfaces with contractors, trades, electricians, cabling personnel, and building management. Coordinates with intermarket teams for product pricing and order execution. Acts as a champion for customer satisfaction throughout all phases of installation and field operations. Provides clear direction, guidance, and support to field crews and installation teams. Fosters a culture of accountability, teamwork, and continuous improvement. Leads by example, demonstrating integrity, professionalism, and a commitment to excellence. Effectively manages conflict and resolves issues within the team to maintain a positive and productive work environment.

AND YOU HAVE

3+ years in field supervision, installation, estimating/scheduling, or project coordination. Furniture dealership experience is an asset. Strong understanding of product installation, labor management, and material handling. Knowledge of electrical/cabling interfaces and building services. Proficient in Microsoft Office and industry-specific systems. Ability to work irregular hours and extended shifts. Must have a valid driver's license and own vehicle.

WHAT WE OFFER

This is a full-time role that offers the ability to work both independently and with a dynamic team of people. We pride ourselves on our corporate culture and work each day to live our values.


We offer competitive health benefits, wellness and healthcare spending accounts, and a holiday package that includes the week between Christmas and New Year's off. You'll also be getting in as we grow so growth opportunities abound if you exhibit the knowledge, expertise, and passion to grow with the organization.


This position also requires reliable access to a car, as well as a valid driver's license and the ability to pass a Criminal Background Check.


Please apply directly to this posting. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

ABOUT US

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer and DIRTT Certified Construction Partner. We have offices in Vancouver, Edmonton, Winnipeg, Toronto, and a head office in Calgary. We prioritize people, productivity and value to create more than a place to work - we create a space to succeed.


We're proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that's committed to creating exceptional spaces that inspire you to be your best.


COI only advertises job opportunities through our corporate website, Indeed, LinkedIn, and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Please Note:

All resumes are reviewed by a member of our HR team. AI tools may be used during the interview process to assist with recording and evaluating interviews.