The main mission of the Field Services Customer Project Manager are:
To manage execution of Field Services customers projects following applicable company policies and processes (CPP4S Customer Project Process for Services).
To lead project team (Design, Planning, Purchasing, Contract, On-site implementation... ) and insure customer satisfaction, safety compliance and financial performance.
To manage Customer relationship and third parties within project scope. Accountable for project execution according to contract & specifications.
Lead the project Launch
Budget confirmation and project profitability
Project hand over with tendering team and Project file analysis
Ensure Order Manager book project properly within ERP including invoicing plan.
Validation payment mechanisms (letter of credit, bank guarantee, insurance, payment method, etc...)
Schedule validation and preparation of project planning and clear milestones.
Set-up project organization/team and responsibilities definitions
Risks analysis and potential change order identification
Organize Internal kick off meeting.
Send PO Acknowledgement receipt to customer and confirm the "Coming into Force"
If requested by Customer, organize customer kick off meeting.
Lead the project team through task planning
Responsible to define the project workload plan, follow progress in line with scope of work and deliverables till completion.
Animate the communication within the team.
Ensure site activity scope & schedule is communicated to FSR manager/planner
WO creation in BFS for site jobs and scheduled in line with project schedule.
WO to be created at project booking stage
Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights.
Systematic review of deviations against specifications.
Key Success Factors :
Timely Project completion with compliance to safety, statutory requirement and good customer satisfaction
Anticipate deviations from plans and timelines. Escalate issues at the right time
Project Profitability /GM improvement vs as-sold
Master forecast of Project Sales & Book to Bill & GM
Demonstrated soft skills in Negotiations, Change Management & Conflictual conversations with customers
Good customer intimacy
Project Team management (internal relationship and level of cooperation within the team) from sales, tendering to operational execution.
Qualifications and Skills required:
Engineering and/or Business University Degree
Technical requirements
Medium and Low Voltage distribution solutions and/or UPS/cooling solutions
Schneider Electric Services Offer knowledge is required
Mastering project management software tools (MS Excel, MS Project)
Builingual
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
About Our Company:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
EUR36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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