Job Description

:What will you do?You will be dedicated to rapid response and solution of customer issues, accountable for installing, inspecting, troubleshooting and repairing customer low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems), both in the shop and on site.

• Supervise the technicians in the Calgary Shop
• Lead a field service crew on a range of project activities to meet customer requirements
• Provide project management services including cost estimates, ordering of parts, and scheduling and meeting delivery dates
• Instruct customers and sales personnel in the operation and maintenance of equipment
• Perform warranty and recall work
• Troubleshoot system failures and provide on site repairs in an effective manner, consult with product support and engineering personnel to determine solutions to unusual problems in systems
• Report customer suggestions on product improvement and existing product designs to the appropriate technical specialist
• Implement design modifications and provid installation support for the modifications;
• Perform start-up service as defined in specifications;
• Develop and maintain ongoing customer relationships with regards to all aspects of equipment repair and maintenance; and maintain service equipment, tools and documentation;
• Perform other service work as needed in support of the broader region and customer base;
• Drive sales initiatives in coordination with service and national sales teams;
• Communicate daily with Manager and Coordinators to ensure execution of work;
• Responsible for customer satisfaction on site.

What qualifications will make you successful for this role?

• Journeyman Electrician Certificate and/or Electrical Engineering Technologist with 5+ years field experience
• Team leadership experience (preferred)
• Product application knowledge in low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems)
• Possess good interpersonal skills and communication skills
• Familiar with computers and Windows software.
• Ability to travel up to 25%, mainly in Alberta, across Canada and occasionally to the US.

Position requirements:To meet customer shutdown and other scheduling requirements, position required to be a part of an on-call rapid response list, as well as afterhours work, including weekends.Let us learn about you! Apply today.You must submit an online application to be considered for any position with us.Why us?At Schneider Electric we\'re committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.\xe2\x82\xac34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World\xe2\x80\x99s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filledSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.We mirror the diversity of the communities in which we operate and we \xe2\x80\x98embrace different\xe2\x80\x99 as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion and our DEI PolicySchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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