Job Description

Field Service Technician

Are you a self-motivated technical professional with a strong mechanical aptitude interested in building a career with a prominent organization?

If so, Prime Material Handling Equipment Limited would love to hear from you!

We are the largest company in Atlantic Canada dedicated exclusively to material handling equipment; we have been providing our customers with high quality equipment, rentals, parts, training, and service since 1993. With branches located in Nova Scotia and New Brunswick, we are looking for a

Field Service Technician

to join our

Dartmouth Branch.

Reporting to the Service Supervisor you will be responsible for:

Diagnosing and repairing service equipment.

Maintaining mechanical and physical condition of service equipment.

Performing scheduled maintenance work.

Managing van parts inventory.

Maintaining customer's equipment in a cost-effective manner.

Responding to customer requests for service as assigned by the Service Dispatcher.

Arriving at the customer's site in an effort to determine the nature of the problem requiring repair.

Determining if the parts required for the repair are on hand.

Completing service reports and job timecards.

Reviewing service reports with the customer and obtaining their authorization with regards to the competition of work.

Checking with the Service Dispatcher before leaving the customer's site to determine next customer scheduling.

Working and adhering to the Company's occupational health and safety guidelines.

Completing paperwork that forms the basis for the Company's service revenue billing system on a timely basis.

Attending training as directed by supervisor.

Other duties as assigned by the Service Supervisor and Service Dispatcher.

Skill Requirements:

Previous experience in an industrial environment considered a strong asset.

Previous electrical, diesel, hydraulic and heavy-duty equipment technical experience considered strong assets.

Good analytical skills to diagnose mechanical problems with minimal supervision.

Good interpersonal skills with the ability to interact with customers in a varying range of situation.

Ability to lift up to 70 lbs.

Ability to manage multiple jobs at one time.

Ability to complete paperwork for multiple jobs accurately and timely.

Automotive Service Technician/Red Seal Certification considered an asset.

Prime Material Handling Equipment offers a competitive salary, medical and dental plan, RSP and other benefits in a family-oriented, safe, and respectful work environment that continually encourages its greatest assets to learn and develop!

Develop your career with us by submitting your resume via email

No Phone Calls

Job Types: Full-time, Permanent

Expected hours: 40 per week

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Work Location: In person