Job Description

Empowering careers at ARJO What moves you? Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people\'s lives. We believe our people make all the difference in cultivating an inclusive, relatable culture that welcomes ideas, encourages innovation, and values belonging. Position: Field Service Technician Location: Saskatchewan, SK
Job type: Fulltime The impact you will have As a Field Service Technician, you will apply your technical knowledge to troubleshoot, repair, and maintain Arjo equipment and products for the Arjo customer on-site within the care facility. You will support customers by securing the best possible condition for mobility products and solutions. Your skills will help empower movement for people facing mobility challenges and increase the quality of lives for residents, patients and caregivers. As a Field Service Technician, you will be responsible for:

• \xc2\xb7 Scheduling and providing preventative maintenance and repair services at healthcare facilities.
• \xc2\xb7 Effectively promoting and sell Arjo service agreements and products.
• \xc2\xb7 Supervising equipment installation and/or performing uncrate and assembly services
• \xc2\xb7 Instructing customer\xe2\x80\x99s personnel in the operation and proper use of the equipment.
• \xc2\xb7 Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
• \xc2\xb7 Maintaining an organized parts inventory in a clean Company vehicle.
• \xc2\xb7 Supporting Rental Operations team with repairs on rental equipment when needed.
• \xc2\xb7 Performing other related duties as assigned.

The skills you will need

• \xc2\xb7 Undergraduate degree in a technical field or equivalent experience.
• \xc2\xb7 A minimum of three (3) years of field based electromechanical repair and maintenance experience
• \xc2\xb7 A minimum of three (3) years of face to face technical customer service experience
• \xc2\xb7 A minimum of three (3) years of sales and/or promotion of service products experience
• \xc2\xb7 Good verbal and written communication skills.
• \xc2\xb7 Ability to recommend/promote/sell products and services based on observed client needs.
• \xc2\xb7 Strong diagnostic, troubleshooting and technical repair skills.
• \xc2\xb7 Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed.

What we will offer in return You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our commitment to open communication, ethical behavior and safety, and growth and development of our employees. All of these programs help to promote our highly engaged and vibrant workplace - our most recent employee engagement survey score was 8.2/10! In addition, you will be eligible for:

• \xc2\xb7 A positive employee experience is centered on trust, pride, and teamwork, which is reflected in our recent Great Place to Work\xc2\xae certification.
• \xc2\xb7 Full Benefit Coverage \xe2\x80\x93 medical, dental, vision, life insurance
• \xc2\xb7 Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
• \xc2\xb7 Education Assistance Program
• \xc2\xb7 December 24 and your birthday as extra paid days off
• \xc2\xb7 Statutory Holiday Substitution Program
• \xc2\xb7 Volunteer Time Off Program \xe2\x80\x93 paid time off to volunteer
• \xc2\xb7 Participation in social and wellness events
• \xc2\xb7 Base pay and variable compensation. Vary based on the nature of the job
• \xc2\xb7 Paid Training and Development -We support the development and growth of our employees through constant training opportunities.

Why diversity matters to us At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment \xe2\x80\x93 not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people. Great discoveries happen when people from a diverse set of backgrounds come together. The people at our company support one another. At Arjo Canada Inc. we are committed to implementing, maintaining and enhancing accessibility with respect to employment and the use of all Arjo goods, services, programs and facilities in a timely manner for all persons with disabilities in a manner that:

• Respects their dignity and independence;
• Ensures reasonable efforts are made to provide an opportunity equal to that given to others; and
• Provides opportunities for persons with disabilities to benefit from the same services, in the same place, and in a similar way to others, to the greatest extent possible
• Providing an environment where we empower and work as one team

Achievements & Partnerships \xc2\xb7 Arjo Canada is proud to be an Employer Partner with the Canadian Centre for Diversity and Inclusion (CCDI), which provides us with a number of benefits that will support us on our diversity and inclusion journey. \xc2\xb7 Arjo Canada has been certified as a Great Place to Work\xc2\xae after a thorough, independent analysis conducted by Great Place to Work Institute\xc2\xae Canada. This certification is based on direct feedback from our employees, provided as part of an extensive and anonymous survey about their workplace experience. \xc2\xb7 Arjo Canada has been recognized as one of the Best Workplaces\xe2\x84\xa2 Managed by Women 2023 from Great Place to Work\xc2\xae. \xc2\xb7 Arjo Canada has been selected for The Career Directory as 2023 Canada\'s Best Employers for Recent Graduates, a guide to entry-level recruitment for recent college and university graduates. About Arjo At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges. For more information about Arjo visit www.arjo.com photocopier, biomedical, dentistry, dental, Electrical Mechanical, coffee machine, fax machine, Multifunction Machines, long term care, hospital, x-ray, hygiene, Job Types: Full-time, Permanent Salary: $55,000.00-$60,000.00 per year Benefits:

• Company car
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Licence/Certification:

• Driving Licence (preferred)

Work Location: On the road