Job Description

What You'll Be Doing

As a Field Service Technician, you'll be the go-to expert supporting our customers and internal teams with technical challenges. From troubleshooting mechanical and electrical control systems to supporting installations, trade shows, and product development - you'll play a key role in ensuring Hormann's access solutions perform at their best.

Your Day-to-Day Will Include:

? Providing technical support (French & English) via phone, email, and in person.


Diagnosing and resolving electrical/mechanical issues (PLCs, relay logic, inverters).


Supporting field operations (installations, repairs, maintenance).



Assisting with warranty claims and technical documentation.



Participating in product testing and prototyping with Engineering and R&D.



Supporting marketing initiatives like trade shows and display setup.



Helping to create manuals and training resources.



? Following all health & safety procedures - your safety is our priority.

What You Bring to the Table

?

Languages:

Fluent in French and English (spoken & written) - required.

Education:

Electrical or Mechanical Engineering Technician Diploma (or equivalent).

Experience:

Hands-on experience in field service, technical support, or customer service.


?

Skills:

+ Excellent knowledge of control systems, PLCs, and mechanical systems. + Strong problem-solving and mechanical aptitude.
+ Tech-savvy with Microsoft Office and other technical software.
+ Comfortable working independently, traveling when needed, and juggling priorities.

Why You'll Love Working Here

We Offer:

Competitive compensation + performance incentives



Health, dental, vision, and life insurance



Generous vacation and paid time off



Retirement savings with company contributions



Career development and growth opportunities



A workplace where your ideas matter

More Than a Job - A Culture You Can Be Proud Of

At Hormann, we live by our values:

Respect

- #BeKind*: Empathy and fairness in every interaction.

Teamwork

- #StrongerTogether*: We rise and win as one.

Passion

- #HeartAndSoul*: Pride and energy in all we do.

Courage

- #BeBrave*: Confidence and integrity in every decision.

We're also deeply committed to

Diversity, Equity, Inclusion & Belonging

- creating a workplace where everyone feels empowered to be their authentic selves.

About Hormann

Hormann is a global leader in access solutions, serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we're focused on building something extraordinary - together. If you're looking to be part of a company that values innovation, integrity, and people, you've found your place.

Ready to Make an Impact?

If you're excited about solving technical challenges, supporting cutting-edge products, and being part of a collaborative team that values what you bring to the table -

apply now

and help shape the future of Hormann across North America.