Job Description

Job Req ID

49501

Work Type

Hybrid

Department

Engineering

Our Electrical Engineering Services and Systems (EESS) Division is hiring a

Field Service Representative

to join our team. This position will be located out of our Calgary, Alberta service facility. The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.

Who we are:

At Eaton's Electrical Engineering Services & Systems (EESS) - Canada division, we are dedicated to providing top-notch electrical solutions and services to our clients. Our site is a hub of innovation and excellence, where a team of skilled professionals work collaboratively to deliver high-quality services and solutions. Our group specializes in a wide range of electrical services, including system design, installation, maintenance, and troubleshooting. We pride ourselves on our ability to tackle complex electrical challenges and provide reliable solutions that meet the unique needs of our clients.


As a Field Service Representative, you will be an integral part of our team, working on-site with clients to ensure their electrical systems are operating efficiently and safely. You will have the opportunity to work with cutting-edge technology and be part of a team that values problem-solving, efficiency, and continuous improvement. Joining EESS-Canada means being part of a dynamic and supportive team that is committed to professional growth and development. We believe in fostering a collaborative environment where every team member's contributions are valued and recognized.


What you'll do:

As a Field Service Representative, you will:



Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. Deliver technical solutions to customers. Mentor less experienced technicians. Provide technical training. Perform all job functions with adherence to Eaton's values, as well as Safety and Environmental standards.

What will make you successful?

The ideal candidate possesses a strong background in Electrical Engineering or a related field. They should be skilled in evaluating and servicing electrical distribution or control systems. Strong analytical aptitude and complex problem-solving skills are essential. The ability to manage and successfully execute multiple projects simultaneously with a demonstrated accountability for outcomes is required.



Qualifications:

Basic Qualifications:

Diploma or Degree in an Electrical field from an accredited institution or Journeyman licence. Minimum of three (3) years of experience evaluating and servicing electrical distribution or control systems. Legally authorized to work in Canada without company sponsorship. Business travel to customer sites required, utilizing company vehicle (50 - 75% travel). Required to travel to United States for training on safety and Eaton products. Possess and maintain a valid and unrestricted driver's license.

Preferred Qualifications:

Certified Engineering Technologist (CET). Experience in protective relays preferred. Experience in performing power quality measurements, troubleshooting, and analysis preferred.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.



We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.



Please be advised that as part of this position, you will be subject to Eaton's Drug and Alcohol Policy, a copy of which is available for your review. Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy.



Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: https://www.eaton.com/ca/en-gb/company/policies-and-statements/accessibility.html


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About Us

Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're helping to solve the world's most urgent power management challenges and building a more sustainable society for people today and generations to come.

Founded in 1911, Eaton has continuously evolved to meet the changing and expanding needs of our stakeholders. With revenues of nearly $25 billion in 2024, the company serves customers in more than 160 countries. For more information, visit www.eaton.com Follow us on LinkedIn.

Our commitment to Inclusion & Diversity and Sustainability

We are powered by our vision, driven by strategy, guided by our aspirational goals and committed to doing business right. We believe diversity is our strength and diverse thinking powers innovation and growth. In our second annual Global Inclusion and Diversity Transparency Report, we look at the progress we've made in our journey and the work that's still left to do. Our latest sustainability report features our progress toward our 2030 Sustainability Goals, which include science-based greenhouse gas reduction targets and our commitment to become carbon neutral by 2030.

Recent Awards: Honored to be recognized

2018-2025 World's most admired companies, Forbes 2016-2023 Best Place to work for LGBTQ Equality, HRC 2023-2024 Top 100 Global Most Loved Workplaces, Newsweek 2012-2025 World's Most Ethical Companies, Ethisphere

2024 Canada's Best Employers for Diversity, Forbes * 2022 Canada's Best Employers Award, Forbes