Job Description

An English language description is available below. La mission de Beckman Coulter Life Sciences est de fournir les outils \xc3\xa0 ceux qui cherchent des r\xc3\xa9ponses aux questions scientifiques et de sant\xc3\xa9 les plus importantes. Avec un h\xc3\xa9ritage de plus de 80 ans, nous sommes depuis longtemps un partenaire de confiance pour nos clients, qui travaillent \xc3\xa0 transformer la science et les soins de sant\xc3\xa9 avec la prochaine d\xc3\xa9couverte r\xc3\xa9volutionnaire. En tant que membre de notre \xc3\xa9quipe de plus de 2 900 associ\xc3\xa9s r\xc3\xa9partis sur 130 pays, vous contribuerez \xc3\xa0 concr\xc3\xa9tiser notre vision dacc\xc3\xa9l\xc3\xa9rer les r\xc3\xa9ponses et notre engagement envers lexcellence. Beckman Coulter Life Sciences est l\'une des 10 soci\xc3\xa9t\xc3\xa9s de sciences de la vie de Danaher. Ensemble, nous acc\xc3\xa9l\xc3\xa9rons la d\xc3\xa9couverte et le d\xc3\xa9veloppement de solutions qui prot\xc3\xa8gent et am\xc3\xa9liorent la sant\xc3\xa9 humaine. Voulez-vous travailler au sein du service technique sur le terrain ? Aimez-vous \xc3\xaatre responsable du service quotidien et du support dune client\xc3\xa8le existante ? Alors lisez la suite ! Nous recherchons actuellement un repr\xc3\xa9sentant de service sur le terrain qui sera responsable de la r\xc3\xa9paration, de l\'installation et de la maintenance des \xc3\xa9quipements Beckman Coulter sur les sites des clients. Dans ce r\xc3\xb4le, vous serez responsable de :

• Satisfaction du client dans tous les aspects du travail : augmentation de productivit\xc3\xa9, diminution des temps d\'arr\xc3\xaat, maintenance pr\xc3\xa9ventive r\xc3\xa9guli\xc3\xa8re, mises \xc3\xa0 niveau r\xc3\xa9guli\xc3\xa8res selon l\'avis du personnel technique de Beckman Coulter.
• Cr\xc3\xa9er un sentiment d\'urgence pour garantir que les besoins des clients sont satisfaits rapidement et en mettant l\'accent sur une \xc2\xab solution lors de la premi\xc3\xa8re intervention \xc2\xbb.
• Responsabilit\xc3\xa9 autour de la gestion quotidienne et des indicateurs cl\xc3\xa9s de performance (anglais : KPIs) mensuels.

Les qualifications requises pour le poste comprennent :

• Bilingue fran\xc3\xa7ais et anglais, \xc3\xa9crit et parl\xc3\xa9
• Dipl\xc3\xb4me technique en biom\xc3\xa9dical, en \xc3\xa9lectronique ou dans un domaine connexe avec au moins un an d\'exp\xc3\xa9rience pertinente (exp\xc3\xa9rience de service sur le terrain pr\xc3\xa9fe).
• Un permis de conduire valide et un bon dossier de conduite au cours des 3 derni\xc3\xa8res ann\xc3\xa9es. Les associ\xc3\xa9s qui conduisent des v\xc3\xa9hicules Beckman Coulter suivront la politique relative aux v\xc3\xa9hicules de la soci\xc3\xa9t\xc3\xa9 Danaher.

Ce serait un plus si vous poss\xc3\xa9dez \xc3\xa9galement une premi\xc3\xa8re exp\xc3\xa9rience en :

• Ing\xc3\xa9nierie pratique
• Automatisation, robotique, centrifugation et/ou caract\xc3\xa9risation des particules.
• Connaissances informatiques (notamment Excel, Oracle, Sales Force et/ou Pro Service).

Chez Beckman Coulter Life Sciences, nous croyons dans la cr\xc3\xa9ation d\'une main-d\'\xc5\x93uvre durable et optimis\xc3\xa9e. Nous reconnaissons les avantages de modalit\xc3\xa9s de travail flexibles et \xc3\xa0 distance pour les postes \xc3\xa9ligibles et nous nous engageons \xc3\xa0 offrir des carri\xc3\xa8res enrichissantes, quelles que soient les modalit\xc3\xa9s de travail. Ce poste est \xc3\xa9ligible \xc3\xa0 un arrangement de travail \xc3\xa0 distance dans lequel vous pouvez travailler depuis votre domicile. Des informations suppl\xc3\xa9mentaires sur cet arrangement de travail \xc3\xa0 distance seront fournies par votre \xc3\xa9quipe dentretien. D\xc3\xa9couvrez la flexibilit\xc3\xa9 et les d\xc3\xa9fis que peut offrir le travail chez Beckman Coulter Life Sciences. L\'\xc3\xa9chelle salariale OU l\'\xc3\xa9chelle horaire pour ce r\xc3\xb4le est de 73 000 \xc3\xa0 77 000 $ CAD. Il s\'agit de la fourchette que nous croyons, de bonne foi, \xc3\xaatre la fourchette de r\xc3\xa9mun\xc3\xa9ration pour ce r\xc3\xb4le au moment de cette publication. Nous pourrions finalement r\xc3\xa9mun\xc3\xa9rer plus ou moins que la fourchette affich\xc3\xa9e. Cette gamme pourra \xc3\xaatre modifi\xc3\xa9e dans le futur. Cet emploi est \xc3\xa9galement \xc3\xa9ligible \xc3\xa0 une prime ou \xc3\xa0 une r\xc3\xa9mun\xc3\xa9ration incitative. Nous offrons un ensemble complet d\'avantages sociaux, notamment des cong\xc3\xa9s pay\xc3\xa9s, une assurance m\xc3\xa9dicale/dentaire/vision et un programme 401(k) aux employ\xc3\xa9s \xc3\xa9ligibles. Remarque : Aucun montant de salaire n\'est consid comme un salaire ou une r\xc3\xa9mun\xc3\xa9ration tant que ce montant n\'est pas gagn\xc3\xa9, acquis et d\xc3\xa9terminable. Le montant et la disponibilit\xc3\xa9 de tout bonus, commission, avantage ou toute autre forme de r\xc3\xa9mun\xc3\xa9ration et d\'avantages attribuables \xc3\xa0 un employ\xc3\xa9 particulier restent \xc3\xa0 la seule discr\xc3\xa9tion de la Soci\xc3\xa9t\xc3\xa9, sauf et jusqu\'\xc3\xa0 ce qu\'ils soient pay\xc3\xa9s et peuvent \xc3\xaatre modifi\xc3\xa9s \xc3\xa0 la seule discr\xc3\xa9tion de la Soci\xc3\xa9t\xc3\xa9, conform\xc3\xa9ment aux lois. Beckman Coulter Life Sciences mission is to empower those seeking answers to lifes most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, youll help drive our vision of accelerating answers and our commitment to excellence. Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Do you want to work in Field Technical Service? Do you enjoy being responsible for the daily service and support of an existing customer base? Then read on! We are currently seeking a Field Service Representative who will be responsible for the repair, installation, and maintenance of Beckman Coulter equipment at customer sites. In this role, you will be responsible for:

• Customer satisfaction in all aspects of the job - increased throughput, decreased downtime, regular preventive maintenance, regular upgrades as deemed by the Beckman Coulter technical staff.
• Driving a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a first time fix.
• Accountability around daily management and monthly KPIs.

The required qualifications for the job include:

• Bilingual French and English, written and spoken.
• Technical diploma in Biomedical, Electronics, or related field with a minimum of 1-year of relatable experience (field service experience preferred).
• A current valid drivers license and good driving record over the last 3 years. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.

It would be a plus if you also possess previous experience in:

• Hands-on engineering.
• Automation, robotics, centrifugation, and/or particle characterization.
• Computer literacy (especially Excel, Oracle, Sales Force, and/or Pro Service).

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide. The salary range OR the hourly range for this role is 73,000 to 77,000 CAD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law. At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering whats next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.