Job Description

Beckman Coulter Life Sciences\xe2\x80\x99 mission is to empower those seeking answers to life\xe2\x80\x99s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you\xe2\x80\x99ll help drive our vision of accelerating answers\xe2\x80\x94and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Do you want to work in Field Technical Service? Do you enjoy being responsible for the daily service support of an existing customer base? Then read on!

We are currently seeking a Field Service Engineer who will be responsible for the repair, installation, and maintenance of Beckman Coulter equipment at customer sites.

In this role, you will be responsible for:

• Customer satisfaction - increased throughput, decreased downtime, regular preventive maintenance, regular upgrades.
• Using our computerized system to close service calls at time of completion.
• Being a clear advocate for the customer and a steward for the company.
• Driving a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a \xe2\x80\x9cfirst time fix.\xe2\x80\x9d
• Identifying, owning, and supervising any issues with an account.
• Effectively pricing and positioning service agreements on both existing and new equipment.
• Assuming accountability around daily management and monthly KPI\xe2\x80\x99s.

The required qualifications for the job include:

• Associates degree, technical degree, or military equivalent with 1+ years of experience.
• A valid driver\xe2\x80\x99s license and good driving record over the last 3 years. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.
• Overnight travel \xe2\x80\x93 anticipated to be about 30-50% each month.

It would be a plus if you also possess previous experience in:

• Flow Cytometry and Centrifuge products and equipment.
• Field Service: 3+ years in a related field is preferred.
• Computer literacy (especially Excel, Oracle, Sales Force, and/or Pro Service).

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

When you join us, you\xe2\x80\x99ll also be joining Danaher\xe2\x80\x99s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you\xe2\x80\x99ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you\xe2\x80\x99ve ever wondered what\xe2\x80\x99s within you, there\xe2\x80\x99s no better time to find out.

Danaher