Job Description

Be part of a winning team! If you want to be part of a successful, growing company in an interesting industry with interesting work, this is for you.

The Field Service Coordinator (FSC) supports the Engineering / Field Service team(s) by performing a variety of critical administrative tasks and coordination activities related to field service proposals, contracts, and project execution.

What you will do:

The FSC will interact and communicate regularly with internal teams and external customers (e.g. clients, subcontractors, vendors) to perform and support the following responsibilities:

Receive and log all incoming field service requests, using available databases/tools, sent by external customers or indirectly from internal engineering and/or contract administration teams. Lead and/or assist in preparing and finalizing field service quotes, proposals and contracts. Collaborate with internal teams to develop work scopes and quotes, and compile proposal documentation. Draft estimates and quote letters for review and submission. Create and track purchase orders as required for subcontracted field service support. Receive and acknowledge customer communications, inquiries and issues; redirect issues to appropriate staff for action. Support field service scheduling, progress tracking and monitoring. Ensure all related project documentation is collected and in order so that all subsequent invoicing related activities can be completed, as required. Manage and update all related tools, databases and documentation related to the field service project lifecycle. Travel, occasionally, to supplier and customer locations. Other administrative duties as assigned.

What you will need:

Undergraduate degree or advanced level College diploma in engineering, business administration, or project management. Proven experience in coordination, administration, or support roles, preferably within an engineering, or technical environment. Familiarity reviewing commercial / technical terms and conditions is preferred. Strong written and verbal communication skills, with proven ability to create, edit and format professional level correspondence and presentations. Strong proficiency in Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, SharePoint and Teams. Experience with Microsoft Project is a plus. Experience using business systems (e.g. ERP) and productivity tools (e.g. SmartSheet) is a plus. Attention to detail and ability to prioritize and manage time on multiple simultaneous projects and deliverables.

About us:

Hepburn Engineering is a successful medium-sized Toronto based company that designs, builds and commissions heavy lifting equipment including mine hoists and replenishment-at-sea transfer systems for customers around the world. Hepburn Engineering integrates innovative custom-designed mechanical equipment with sophisticated electrical controls, hydraulics and electrical drives up to 7,500kW.

A few more things about us...

we are a proud Canadian business, and we care deeply about our people who deliver safe and trusted engineering systems and solutions to our valued customers globally. We are located in a modern, state-of-the-art office near Bloor/Islington intersection and all major highways and transit hubs. We have a very competitive compensation, as well as a commitment to company socials and community involvement.

NOTE:

Accommodation is available throughout our recruitment process for applicants with disabilities. Compensation is negotiable and commensurate with relevant experience.

Apply to: hr@hepeng.com

We thank all applicants for their interest, however, only those selected to participate in the interview process will be contacted.

For more information about Hepburn Engineering Inc. visit

www.hepeng.com

Job Type: Fixed term contract
Contract length: 12 months

Application question(s):

Are you legally eligible to work in Canada? Do you have experience in coordination, administration, or support roles, within an engineering, or technical environment.
Work Location: Hybrid remote in Etobicoke, ON M8Z 2X3