Job Description

At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:
Join Our Vibrant Team in Victoria!
What's in It for you:
We are all about investing in our team members, offering fantastic benefits and rewards, such as:

• Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance.
• Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA) and company matched share purchase program options.
• Enjoy the Perks: Employee discounts that offer up to 50% off our Rogers & Fido products and services.
• Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits.
• Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.
• Stay Fit: No-cost fitness membership with access to virtual classes.
• Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.
• Learn and Grow: We invest in our people to unleash their potential. We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration.
• Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women.

What You Will Do:

• Proactively seek new lead opportunities through networking, cold-calling prospects and establishing new relationships.
• Maximize sales opportunities through maintenance of relationships, attending events, door-to-door selling, and any other activities required to drive new customer activations.
• Be the go-to advisor, applying a consultative approach to offering customized Rogers residential solutions to our customers.
• Achieve sales goals within a dynamic and supportive team environment.
• Organize exciting marketing events and selling programs through in-person or virtual interactions.
• Share your insights on market trends to help fine-tune sales strategies.

What you bring:

• Interpersonal & Communication Skills: Ability to build rapport and establish connections with customers, clients and team members through clear and effective verbal and written communication.
• Sales motivation: A strong skill set in cold calling, door knocking and prospecting for new business.
• Customer Focus: Demonstrated commitment to understanding and meeting customer needs.
• Solution Focus: You demonstrate persistence and have a strong problem-solving skills, embrace a challenge, and can pivote quickly when facing competing priorities.
• Excellent Time Management Skills: Ability to manage multiple competing priorities to meet sales targets.
• Valid Canadian Driver License: You hold a valid Canadian driver's license.
• Vehicle for Business use: You own a reliable vehicle for regional business use.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. ?
Schedule: [[req_RogersFullPartTime]]
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 861 Cloverdale Avenue (7823), Victoria, BC
Travel Requirements: Up to 50%
Background Check(s) Required: [[req_backgroundCheckPackageID]]
Posting Category/Function: Sales & Door-to-door
Requisition ID: 330076
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .
Posting Notes: Customer Experience
Location:
Victoria, BC, CA
Being a Rogers team member comes with some great perks & benefits including:
Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs
*available for full-time and part-time permanent employees, some restrictions apply
Looking for career guidance and inspiration?
Catch up on the latest episodes of podcast with Dr. Sonia Kang.

Skills Required