Job Description

Field Sales Specialist

GAME ON - OLG needs you

We've said GAME ON, and we mean it - OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based casino channels. In our fiscal 2019-20 year alone, OLG delivered over $2.3 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need a passionate Field Sales Specialist to execute sales activities in the Peterborough, Ontario area to a designated list of retail, hospitality, and vending accounts, build retailer relationships and networks, resolve complaints/issues, prospect for new business, and manage inventory of instant tickets at vending sites, all in an effort to achieve sales targets and maintain high standards of customer satisfaction.

YOUR ROLE IN THE GAME

Reporting to the Manager, Field Sales, you will be empowered to:

Prospect for new retailers in order to boost sales and coverage

Manage inventory of instant tickets through proper allocation and merchandising of product at retail and in self-serve vending machines

Analyze sales trends in assigned districts and develop recommendations on retail promotions and sales to be submitted for the approval of Manager Field Sales

Analyze retailer information, conduct a profitability analysis include ROI and breakeven analysis to determine entitlement for terminal allocation

Manage store level complaints and implement corrective actions to ensure swift resolution. Proactively assess, clarify, and validate retailers' needs on an ongoing basis to ensure their needs are fulfilled

Provide training to retailers on new processes, procedures, rules and regulations, sales promotions and contests, new product offerings to create awareness and ensure compliance to guidelines

Engage in special project assignments (managing account merchandizing plans and compliance, negotiating premium space, etc.) to promote existing/new channel development

Be accountable for keeping merchandise and POS current and in good repair both at retail and in remote storage unit.

WHAT YOU NEED TO PLAY

Work Experience: 3+ years of experience across the sales lifecycle including prospecting, need identification, qualification, negotiation, upselling and cross selling; field level experience in account management and issue resolution

Education: Post-secondary diploma/degree in Business, Marketing, Customer Service or a related field

Skills & Knowledge: Knowledge of sales management tools and techniques, key account management, demand planning, forecasting, budgeting, product allocations, channel management etc., proficient in MS Word, MS Excel, MS PowerPoint, MS Teams, Olep, GeoMapping and CRM; ability to travel frequently (sometimes overnight) within Ontario; ability to lift 40 pounds on a regular basis; excellent organization and time management skills

Results Driven: A problem solver and negotiator, you take initiative, deliver quality work and have the flexibility to work outside of regular business hours to meet operational needs

Communication and Collaboration: A relationship builder who communicates effectively and demonstrates leadership, confidence and integrity

Licenses, Registrations, Certificates: Must have a valid Ontario Driver's License

PERKS OF JOINING OUR TEAM

Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario

Flexible Work Environment: to help balance both work and life

You Matter: family friendly work practices and hybrid work

Freedom to Innovate: supports new and better ways to be successful

Be your Authentic Self: environment that values diversity as a source of strength

Learning Galore: 24-7 access to robust online learning programs

Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario

Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG - GAME ON!

OLG's purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario. OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG's net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at

We look forward to hearing from you, interested applicants please apply online

by October 17, 2022.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at if you require accommodation at any time throughout the hire process.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.